Participant

Frage

InDesign 2023 makes a read only file

Forum|Forum|3 years ago
October 27, 2022
64 Antworten
73708 Ansichten

I have just updated to the 2023 InDesign, and now suddently my documents are read-only and I cannot save the file, but have to make a save as version and give the document a new name everytime I have to save my work.

Do you know why this is happening? And how to avoid this?

Performance

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pifath67

Participating Frequently

We updated to 19.4 yesterday.
What can I say? It's got even worse...
Now practically every file is opened read-only and it often happens that a non-read-only file is suddenly read-only immediately after saving.
Efficient working is hardly possible any more.
It's no longer fun anyway...
What a pity, because Indesign was always a great programme.

WHEN WILL THIS FINALLY BE SOLVED, ADOBE?

davidt12412601

Inspiring

We have a team of 10 users, in a Windows environment and always opening and saving files across a network. The problem pops up very rarely, and seemingly randomly, so we speculate that it may have something to do with the response time of the network file system when InDesign opens a file. Machines that have had the problem may go many weeks without it, even accessing the same files.

Park Street Printers

Known Participant

We have 8 users in a mixed Mac/Windows environment and open and save most files on an ioSafe 218. While I try to keep myself saving things locally while they're being worked on, and then moving to the file server when finished, most of us just work directly from the ioSafe. We've never encountered the read-only problem. Our machines aren't the newest or fastest, and the network isn't especially fast, either, so I don't know why we haven't encountered this. I'm just grateful that we haven't.

B

BriGuyOSC

Inspiring

Sorry so many of you are still having issues. I'm not sure what the issue is, but I'm still of the opinion that it's a user/environment thing, considering InDesign works fine on this end, both on Mac and PC -- I'm on a Windows PC here (Windows 10 Home - 22H2 - OS Version 19045.4291) and a 2018 MacBook Pro (Sonoma) at home (freelance). I did have this issue a year or so ago, but it resolved for me after one of the updates a month or two later, IIRC. No issues since then, except for (just started recently) PDFs thinking they're open on the Windows PC when I try to export PDFs (can't just click off the file in Windows Explorer to hide the preview -- previously that would work; as long as the preview for *that file* wasn't showing, it would work); now I have to close the window altogether (and I know no one else on our network has it open, because I had just finished creating it). Annoying, but it works.

FWIW, we use SentinelOne as our security suite at work. IDK if that has any bearing whatsoever on anything. I know different people use different antivirus/security solutions.

pifath67

Participating Frequently

Sorry, i don't think it's a user/environmental thing because at our company the user and the environment didn't change but there was made an update on Indesign and the problem then just begun.

And the environment in our company is absolutely standard which thousands of users worldwide use. (Network with Windows Server 2019 and Mac with Ventura.)

B

BriGuyOSC

Inspiring

OK, not sure what to tell you. We just don't have the issue here in our office (only two of us use InDesign, but neither of us has the read only issue) and I don't have the issue on my Mac. So *something* is different between our setups/environments.

pifath67

Participating Frequently

Another ‘write-protected working day’ comes to an end and I'm glad that for the rest of the day I don't have to have anything more to do with this sloppily programmed software from this ignorant, arrogant and customer-unfriendly manufacturer, for whom we customers are just paying people.

By the way: a week ago, I wrote another (the third) message to an Adobe employee and - surprise - have not yet received a reply.

Have a nice evening everyone.

madeleineo33109031

Participant

This same problem when I updated to the 2024 InDesign! Fix not fixed!

pifath67

Participating Frequently

We have just updated to 19.3.
The first file I open is - what a surprise - read-only.
Almost a month ago, I wrote a message to an Adobe employee for the second time asking for information about the problem. No response so far.
The arrogance and ignorance with which Adobe treats us users leaves me speechless...

P

porkozone

Participating Frequently

On our end, we may have tracked it down in our situations, at least partially, to a conflict with Bitdefender, our company's anti-maware software. If we disable Bitdefender entirely we do not get the error. We worked with Bitdefender and they put an exclusion for InDesign in our settings, and it has made a huge difference. We still get it occasionally now, which is still odd, but it is massevly less that it had been.

pifath67

Participating Frequently

Today, almost EVERY Indesign file I open is read-only and almost EVERY PDF I try to overwrite is supposedly already open.
All the workarounds discussed here have already been tested and don't work.
This is no way to work!
WHEN WILL THIS FINALLY BE FIXED, ADOBE?

A

adrih24445711

Participating Frequently

I haven't had the issue anymore since I unchecked the windows preview panel in my windows folders. it has to do something with that. So make sure the preview panel is off, and then it should be ok. it's not a solution, but it helps.

pifath67

Participating Frequently

I use a Mac and all preview functions are deactivated.
Even if I close all folder windows, it does not work.

davidt12412601

Inspiring

Here's a small suggestion to help deal with this ongoing problem. We recently just added an 'AFTER_OPEN' eventlistener that just throws an alert when a document is opened read only. It's only purpose is to make sure the user is aware immediately, before starting to work on the document. Often, just closing and reopening is enough to get the document open without the read only status. It's a silly workaround, but it may help a little.

P

porkozone

Participating Frequently

I'm curious how you detected it as read only? I tried to do something similar using InDesign's applescript library, and could not "see" it as read only. What is in your eventlistener that detects this?

davidt12412601

Inspiring

@porkozone Here's what I'm using. Bear in mind that I know almost nothing about event listeners, but this is working for me.

//@targetengine CheckReadOnlyOpenEvent

(function(){
if ( !app.eventListeners.itemByName( 'readOnlyCheckOnOpen' ).isValid ) {
    var a = app.addEventListener( 'afterOpen', readOnlyCheckOnOpen );
    a.name = 'readOnlyCheckOnOpen';
    
    function readOnlyCheckOnOpen( myEvent ){
        
        if( myEvent.target instanceof Document ){
            if( myEvent.target.readOnly ) {
                alert( "Document opened READ ONLY!\nIf this isn't intended, try \nclosing and opening the file again." );
            }
        }
    }
} else {
    alert( 'EventListener is already installed.' );
}

})();

A

adrih24445711

Participating Frequently

@ adobe
as long as this issue isn't solved, the share for review functionality in indesign is useless. fix it asap. it is destructive to workflow and collaboration

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