indesign 2024 crashing on start up v 19.01 on OS Ventura 13.2 after first run is OK

Forum|Forum|2 years ago
November 21, 2023
2 replies
353 views

Hello ID community...
Since updating to the latest 2024 version of Indesign, every time I quit the App I cannot reopen it without it crashing on start up everytime. I can be working in Indesign all day for 8hrs and its absolutley fine...as soon as I quit the App it will not reopen at all without crashing everytime I try to reopen it...Illustrator, Acrobat and Photoshop are all working fine. So every morning I have to unistall the App and reinstall it as the first run is fine...do my work and quit it, then its gone! Any one else having this problem..? Very frustrating to say the least.

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Correct answer Jason22584786iwz4

Udating to Ventura 13.6.2 worked a treat, thanks again Bob!

M

Mk-GW

Participant

Same here. Uninstalled In Design 2023. That was a mistake. Deleted all of my preferences, and still this non-sense happens.

BobLevine

Community Expert

Did you update Ventura to 13.6.2?

M

Mk-GW

Participant

Hi Bob. I've updated to Sonoma. Wiped all my preferences. Hopefully my workspaces will still load. If it quits, I'll let you know.

BobLevine

Community Expert

Anyone else? Yes, anyone that hasn't updated Ventura! This is a well-known issue that Apple fixed quite some time ago with the 13.5 update. The current version I believe is 13.6.2.

Do not move to Sonoma.