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johanna_2863
Participant
August 14, 2025
Answered

InDesign 2025 crashes severalt imes the day

  • August 14, 2025
  • 3 replies
  • 275 views

Hello,

my InDesign 2025 crashes several times the day and there is no error message... whats the problem???

Thank you in advanced for your support!

Correct answer johanna_2863

Hey, now I work with the vision 20.4.1 and now I have no problems. Thank you for your support!

3 replies

nikunj.m
nikunj.m
Legend
August 28, 2025

Hi johanna_2863, 

Just checking in to check how things are going? Were you able to resolve the issue, or are you still experiencing the same behavior?


Thanks,
Nikunj

J
johanna_2863AuthorCorrect answer
Participant
August 29, 2025

Hey, now I work with the vision 20.4.1 and now I have no problems. Thank you for your support!

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    August 29, 2025

    Awesome. Glad to hear you're back on track. Please feel free to reach out to us in the future for any assistance.

     

    Thanks,

    Harshika

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    August 14, 2025

    Hi @johanna_2863,

     

    Thanks for reaching out. Could you confirm the exact version of InDesign 2025 you're using and the details of your operating system? Also, let me know if the crash happens right at launch, when using a particular tool or effect, or during a specific action. Is it happening with just one file or with all files? Do you see the Adobe Crash Reporter pop up when it crashes? If yes, please submit the crash report and share your email address with me via DM, so I can check the logs (ref: https://adobe.ly/41B4F0W).

    In the meantime, please try the troubleshooting steps mentioned in this crash article: https://adobe.ly/45if8kn. It would also help to test the issue in Safe Mode to isolate it from any third-party apps, extensions, or services. You can check the instructions for Safe Mode here:
    Windows: https://adobe.ly/3JgvBNd
    macOS: https://adobe.ly/4mhmmes

     

    Looking forward to your update.

    Abhishek 

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