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Participant
Aug 14, 2025 9:18 AM UTC
Answered

InDesign 2025 crashes severalt imes the day

Hello,

my InDesign 2025 crashes several times the day and there is no error message... whats the problem???

Thank you in advanced for your support!

johanna_2863Correct answer
Participant
Aug 29, 2025 11:37 AM UTC

Hey, now I work with the vision 20.4.1 and now I have no problems. Thank you for your support!

5 replies

nikunj.m
Legend
Aug 28, 2025 5:20 PM UTC

Hi johanna_2863, 

Just checking in to check how things are going? Were you able to resolve the issue, or are you still experiencing the same behavior?


Thanks,
Nikunj

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johanna_2863AuthorCorrect answer
Participant
Aug 29, 2025 11:37 AM UTC

Hey, now I work with the vision 20.4.1 and now I have no problems. Thank you for your support!

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Harshika Verma
Community Manager
Community Manager
Aug 29, 2025 6:03 PM UTC

Awesome. Glad to hear you're back on track. Please feel free to reach out to us in the future for any assistance.

 

Thanks,

Harshika

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Abhishek Rao
Community Manager
Community Manager
Aug 14, 2025 9:43 AM UTC

Hi @johanna_2863,

 

Thanks for reaching out. Could you confirm the exact version of InDesign 2025 you're using and the details of your operating system? Also, let me know if the crash happens right at launch, when using a particular tool or effect, or during a specific action. Is it happening with just one file or with all files? Do you see the Adobe Crash Reporter pop up when it crashes? If yes, please submit the crash report and share your email address with me via DM, so I can check the logs (ref: https://adobe.ly/41B4F0W).

In the meantime, please try the troubleshooting steps mentioned in this crash article: https://adobe.ly/45if8kn. It would also help to test the issue in Safe Mode to isolate it from any third-party apps, extensions, or services. You can check the instructions for Safe Mode here:
Windows: https://adobe.ly/3JgvBNd
macOS: https://adobe.ly/4mhmmes

 

Looking forward to your update.

Abhishek 

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