Indesign 2025 crashes upon startup. Mac OS 13.0

Forum|Forum|1 year ago
May 9, 2025
3 replies
334 views

This seems to be a bug. I've had this happen a few times. Uninstalling and re-installing fixes it for a while. Any solutions?

Others

Abhishek Rao

Community Manager

Hi @Paul_EH,

Thanks for reaching out! Could you please confirm the exact version of InDesign 2025 you're using? Also, I'd recommend trying the suggestion shared by Leo by updating your macOS to the latest version of Ventura and let us know if that helps.

It would also be helpful to know if the crash happens only with a particular file or on launch regardless of the file. I couldn't locate any crash reports submitted from your community email address, so when you get a moment, please submit one when the crash occurs and share the email address used via DM on the community, so we can check the logs on our end. Reference: https://adobe.ly/3RYPz0d

In the meantime, I'd also suggest following the steps mentioned in this help article to troubleshoot crashes on launch: https://adobe.ly/3GNLBoD

Looking forward to hearing from you.

Abhishek

P

Paul_EHAuthor

Participant

Thank you Abhishek! I'm running InDesign 2025 (20.3.1) on Ventura 13.0. There is no crash report, because it crashes upon app startup. It's not related to a particular file. When I uninstall the app and re-install it, it works fine for a few days.

Regards,
Paul

leo.r

Community Expert

Thank you Abhishek! I'm running InDesign 2025 (20.3.1) on Ventura 13.0. There is no crash report, because it crashes upon app startup. It's not related to a particular file. When I uninstall the app and re-install it, it works fine for a few days.

By @Paul_EH

As you were already advised, update to the latest version of Ventura. You don't need to do anything else.

leo.r

Community Expert

Update to the latest version of Ventura.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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