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rens28037109
Participant
Apr 28, 2025 4:59 PM UTC
Answered

InDesign 2025 Crashes when uploading to "Share for Review"

Is anyone else having trouble with the "Share for Review" function? I have been recieving edits on a file for over two months now, and every single time I "Update Content" on the review link, InDesign crashes. It does save my work and eventually, my file updates on the link, but it's super frustrating. My file is only 20mb, and I have tons of cloud storage left. Does anyone have a fix?

 

James233416792ln4Correct answer
Participant
Oct 13, 2025 3:56 AM UTC

In my experience, the cause of crashing in this scenario is due to a particular link that I have placed within my document – often the cause of the issue is an INDD file that's linked in a parent INDD. Maybe the linked file is corrupted or too complex, I'm not sure. But the only solution for me is to identify the corrupted link and remove it or resave it in another format. 

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15 replies

James233416792ln4Correct answer
Participant
Oct 13, 2025 3:56 AM UTC

In my experience, the cause of crashing in this scenario is due to a particular link that I have placed within my document – often the cause of the issue is an INDD file that's linked in a parent INDD. Maybe the linked file is corrupted or too complex, I'm not sure. But the only solution for me is to identify the corrupted link and remove it or resave it in another format. 

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    sandyr49122771
    Participating Frequently
    Oct 24, 2025 1:33 AM UTC

    Thank you!! This is incredibly helpful!! 🙂 

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    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    Jun 5, 2025 8:11 PM UTC

    Hello Rens,

    Try 2 things:

    Logout of your CC Account; then login. Try to Share for Review.

    Export the InDD file to .IDML; re-open the IDML file; Save-As to .InDD file with new/different filename. Try to Share for Review.

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    Mike Witherell
    sandyr49122771
    Participating Frequently
    Jun 9, 2025 4:57 PM UTC

    Hi Mike,

    Thanks for your suggestions! I tried your recommendations and I'm still running into the same crashing/freezing in indesign. There are comments from my partners in the indesign web link that I can't remove (because they want to make sure the edits have been made before they dissolve their own comments) so I can't necessarily create a whole new link 😞

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    nikunj.m
    nikunj.m
    Legend
    Apr 28, 2025 5:22 PM UTC

    Hi, thanks for reaching out! I tried the workflow with the latest version of the app (20.3) on macOS 15.4.1, and everything is working fine. 

    Could you share the exact version of InDesign you're using along with your computer's operating system? You can try resetting the preferences of InDesign using the steps suggested here: https://adobe.ly/44IHKDc

     

    Let us know if it helps!
    Thanks,
    Nikunj

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    rens28037109Author
    Participant
    Apr 29, 2025 2:53 PM UTC

    Mac Monterrey, Version 12.6.1 and inDesign 2025 versin 20.0.1 

    I haven't really changed any settings or preferences in indesign but I'll try resetting!

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