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katieh64658769
Inspiring
October 25, 2024
Question

InDesign 2025 Crashing When Using Find/Change with Overset Text

  • October 25, 2024
  • 15 replies
  • 10669 views

Since updating to 2025, we've run into an issue when using the Find/Change window—if we're searching for something that happens to be in overset text, clicking "find" crashes the program. Has anyone else run into this or found a solution? (The file size doesn't matter; it happens on long books and short books alike.)

 

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    15 replies

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    C
    camille_9943
    Participant
    October 29, 2024

    Hi everyone,

    We have been using Adobe InDesign 2025 (20.0) since two weeks ago, and it crashes when using Find/Change on all the documents we are opening. It happens on both Windows OS & Mac OS (Sonoma 14.7.1). We are submitting reports each time InDesign crashes. 

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 29, 2024

    Hi @camille_9943,

     

    Thanks for sharing your experience with InDesign 2025. I understand how disruptive crashes can be when working on your documents. I’ve tested the Find/Change functionality on my end, and it seems to be working fine without any crashes.

     

    To assist you better, could you please provide the following information?

    1. It would be helpful if you could share a screen recording demonstrating the issue, as this could aid in understanding the problem more clearly.
    2. A sample document for our testing will be helpful. 

    Your input will be invaluable in troubleshooting this issue. Thank you for your patience, and I look forward to your response!

     

    Best,
    Abhishek Rao

    C
    camille_9943
    Participant
    October 29, 2024

    Hi again Abhishek,

    Thank you for your response!

    I wanted to add that the issue doesn't occur consistently during Find/Change actions, which makes it challenging to capture in a screen recording due to its unpredictable nature. While I can share a document, I'm not certain it will be helpful since the crashes are random (though fairly frequent).

    Thanks again!

    P
    Parvathi24881399xiqs
    Inspiring
    October 28, 2024

    Hi I'm having the exact same issue. Has any solution been found?

     

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 28, 2024

    Hi @Parvathi24881399xiqs,

     

    Thanks for reaching out about the issue you're experiencing with InDesign 2025 crashing during Find/Change and other actions. To better assist you, could you please provide the following information?

    1. Are you on Mac or Windows? If Mac, which version?
    2. Could you confirm the exact version of InDesign you are using?
    3. Is the crashing happening with specific files or across multiple documents?
    4. Have you submitted any crash reports? If so, sharing the details could help us track the issue.

     

    This information will help us investigate further and work towards a solution.

    Looking forward to your response!

     

    Best,  
    Abhishek Rao

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    October 25, 2024

    Yes, I can confirm this:

     

    InDesign 2025 crashes when searching for something that happens to be in overset text. Tested on both Ventura and Sequoia.

     

     

      WeeV
      WeeV
      Participant
      October 26, 2024

      I'm having the exact same issue with find and replace crashing. But it extends to other things also – just scrolling through a document at speed, moving items and even resizing a picture box, have all caused the same crash.
      Multiple documents, some older ones that have been updated to 2025 and some new documents created in 2025.

      MacBook Pro Nov23 running Sequoia 15.0.1

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      October 25, 2024

      Hi @katieh64658769,

       

      Sorry to hear you're experiencing this issue! In addition to what our expert has asked, could you please confirm if the crash occurs only with a specific file or if it happens across multiple files? Also, have you submitted a crash report for this issue? You can follow the steps to submit a crash report here: [Submit Crash Reports](https://adobe.ly/3YBTzYm).

      Additionally, could you share a screen recording demonstrating the issue? This will help us better understand the problem and find a solution. 

       

      Thanks!

      Abhishek Rao



      K
      katieh64658769Author
      Inspiring
      October 25, 2024

      Yes, I have submitted crash reports. It's happening to multiple people across multiple files. Screen recording is attached. Thanks!

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      October 25, 2024

      Hi @katieh64658769,

       

      Thanks for the update and for sharing the screen recording. I tried reproducing the issue on my end, but everything seems to be working fine for me. Could you please confirm if this crash is happening with this particular file or with all files?

      Additionally, could you test this in a new InDesign document and let us know if the issue persists? If it is specific to this particular file, could you please share it with us for further testing?

       

      Thanks!

      Abhishek Rao

        Robert at ID-Tasker
        Robert at ID-Tasker
        Legend
        October 25, 2024

        What platform, OS and InDesign versions? 

         

        If Mac - then you should downgrade to 19.5 / 2024. 

         

        K
        katieh64658769Author
        Inspiring
        October 25, 2024

        InDesign 2025, as stated in the title (so 20.0). Mac, Sonoma 14.7 (not totally sure what all my coworkers are on). We need a solution for 2025, as our whole team upgraded and many files have been converted before this bug came to light.

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