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Participating Frequently
November 17, 2024
Question

InDesign 2025: PDF Comments Become Unreadable/Broken After Import

  • November 17, 2024
  • 2 replies
  • 1074 views

Hello,

I’m experiencing an issue with InDesign 2025 on macOS Sequoia 15.1. After updating, I noticed that when importing PDF comments into InDesign, the text becomes unreadable or broken (characters are scrambled or misaligned). Everything works fine in Acrobat, but once imported into InDesign, the comments display incorrectly. I use English interface in Mac Os and Adobe and both Adobe Acrobat and InDesign are up to date.

Prior to the update, everything worked correctly, and text from PDF comments displayed as expected. Any suggestions on how to resolve this issue? Has anyone else encountered something similar?

2 replies

Robert at ID-Tasker
Legend
November 17, 2024

@Tetiana350876227zof

 

Have you updated OS and InDesign at the same time?

 

For me it looks like a problem with a UI / system font? 

 

Participating Frequently
November 17, 2024

Yes, I updated IOS and after this problem became. Can you advice how fix pissible problem with a UI / system fonts?

Robert at ID-Tasker
Legend
November 17, 2024

I'm sorry but I'm not a Mac user. 

 

leo.r
Community Expert
Community Expert
November 17, 2024

Can you confirm that you still don't experience this issue with InDesign 2024 (you can reinstall it from the Creative Cloud app if needed)?

 

If so, then it sounds like yet another bug in InDesign 2025, you can submit it here:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Before that, though, try the general troubleshooting steps first to see if they fix the issue:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Participating Frequently
November 17, 2024

Yes, the same issue with inDesign 2024 (19.0) 

Robert at ID-Tasker
Legend
November 17, 2024
quote

Yes, the same issue with inDesign 2024 (19.0) 


By @Tetiana350876227zof

 

What about 19.5?