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Known Participant
October 16, 2024
Answered

InDesign 2025 SLOW

  • October 16, 2024
  • 75 replies
  • 54058 views

Just started using ID 2025 this morning and I'm noticing a LOT of lag time with pretty much any activity. I'm running a Mac Studio with an M2 Ultra, so it's not my computer. I've tried some simple troubleshooting but it is simply not responding like ID 2024. Help!

Correct answer Mike Witherell

Here is a thorough compendium of InDesign troubleshooting.

This allows you to try multiple ideas to solve your slow-down problems (which can be caused by many different things).

75 replies

Participating Frequently
January 28, 2026

ID22. Let me know when 2027 or 2028 comes, or perhaps we are at the end of the line here. 

Rosa Brand
Participating Frequently
September 4, 2025

I have been using InDesign when it was PageMaker, and I have NEVER experienced this much lag and it is directly associated with text specifically, be it on the taskbar, the paragraph or character styles, there is a 15 to 30 second lag before a menu appears to make selected.  Could this issue be associated with the number of fonts or specific fonts? 

davecourtemanche
Inspiring
September 4, 2025

In my experience, it can totally be. Shut off all Adobe fonts. Are you using a font manager? If so, shut off all the fonts. With just system fonts open, is it still laggy for you? Turn off auto-activation of fonts from Adobe and any other font manager.

ndelcastillo
Known Participant
August 1, 2025

This situation is ridiculous. We've been dealing with the InDesign 2025 issue for nearly a year without any fix; only a string of suggestions about turning off various extensions and running in Safe Mode that were not necessary with previous versions. And it's been over a year since the issue with Illustrator 2025 preventing computers from to sleep popped up with no fix. This is unacceptable. I cannot believe that they are unable to repeat these issues on their end, as they often state. Perhaps Adobe needs to return their focus to making software for actual designers and stop trying to compete with Canva, pushing services for non-designers (I'm talking about you, Adobe Express) to take business away from those of us that made them successful in the first place.

Known Participant
September 29, 2025

Yes, that's typical of Adobe Support. They just assume that the user is stupid and that the problem lies on their end. Anyone who is seriously trying to fix the problem should have realised by now that this version is simply rubbish.

 

It's not the first time that newer ID versions have had problems with processing and displaying text.

Known Participant
July 23, 2025

After months (year?) of waiting, I decided to give ID2025 another try. Hoping that version 20.3.1 resolved the issues, and I'm happy to report I've been running it now for a few weeks and it's running just as fast as ID2024. I think the issue is the problem is so spuratic that IT is having a difficult time chasing it down. 

 

I'm running ID2025 v. 20.3.1 on an iMac Retina 5K, 27-inch, 2017 with 3.4 GHz Quad-Core Intel Core i5 processor, Radeon Pro 570 4 GB Graphics, 32 GB 2400 MHz DDR4 RAM, running Ventura 13.7.6 and using Connect 26.0.5 font management. I keep most files on my local HD and external HDs, but also use Dropbox and (on occasion) Google Drive. I haven't disabled any features of ID. No special settings have been made. Running it in the default settings. Hope this helps. 

Lorenzo MENHIR PACKAGING
Participating Frequently
August 1, 2025

I honestly don’t know what’s going on with Adobe’s release cycle lately, but this is getting out of control.

 

With InDesign 20.5, we’re seeing severe performance issues — and I’m not the only one. Multiple users are reporting the same thing: just switching from the desktop to the app gives you a 10-second beach ball for no reason at all. It’s absolutely maddening and makes the software borderline unusable in a production environment.

 

But here’s the cherry on top:

In this same version, InDesign no longer imports .doc files. Not even an error. Just… nothing happens. It silently fails.

And yes, it still imports .docx, but as we all know, support for .docx is far worse and less reliable in terms of formatting. This is a huge step backwards.

 

We’ve just come out of the Illustrator font substitution disaster — now InDesign is joining the party with new problems of its own.

Our team is frankly exhausted from jumping between versions, hoping each time the next one won’t break something else.

 

Adobe needs to take version stability seriously. We’re not beta testers — we’re production professionals. This endless cycle of “new version, new problems” has to stop.

 

We need real QA and urgent bugfixing. This isn’t sustainable.

Dave Creamer of IDEAS
Community Expert
Community Expert
August 1, 2025

Since you mentioned "beachball", I'm assuming you are on a Mac. I have no problem importing .doc files on my Mac. 

What happens if you take a problem Word file, save as RTF, and then back to .doc?

 

What data do you have to back up the .doc vs .docx statement? I perfer that format for formatting.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Known Participant
July 18, 2025

I've yet to find any solution. I've tried all the tips here. The fact of the matter is that InDesign (as with Photoshop) has gotten progressively slower/more buggy with the last few releases. It would be really nice if Adobe actually did something about this rather than responding to hundreds of users with the same steps which all amount to "turn off this functionality and it might fix it." 

Inspiring
July 21, 2025

Just updated to 20.4.1, hoping to have a better user experience due to the claims Adobe have fixed various bugs and issues but clearly, they haven't done so. Switching to Overprint Preview is still as glitchy as previous versions, even when switching off GPU performance in Preferences. 2024 version works way better than this (and no, I'm not even attempting to update to 19.5.3 as it's working fine without your further 'improvements'). Unsurprisingly, 2021 version works better than both of them. What an embarrassment and an utter, utter shambles.

aniri5j9ox8tw2ln
Legend
July 14, 2025

I have already tried so many tips, uninstalled ID and freshly reinstalled, turned off all non-relevant functions (Font-Preview is off, Preflight is off, contextual bar is disabled, Display performance view is setting as low), have no firewall active, have 24 GB Ram and yet ID is always slow after some time. The documents react slowly after any certain activity, when I switch from a program to ID I see the beach ball roll for almost a minute... If I close ID, it just crashes by itself. I always have to restart my MacPro or close and open ID - but you can't work like that!!! I guess ID has become slow because of all the AI implementations, otherwise I can't explain it to myself... Please Adobe: Help!

Community Manager
July 18, 2025

Hello @aniri5j9ox8tw2ln,

I am sorry to hear about your experience. Could you share more details, like if InDesign behaves this way when working with specific files or files from a specific folder location (internal/external/network drive or a cloud-synced folder like iCloud Drive/Dropbox/etc), and what workflow exactly causes this slowdown, so I can check this with the team?

Also, try running InDesign under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

aniri5j9ox8tw2ln
Legend
July 21, 2025

It mainly behaves when I open documents from OneDrive, it then hangs for a few seconds and the beach ball can be seen. But it also happens when I work offline, I specially tested that! Bad if I then work on the document for a long time and switch from the Finder or another app to ID. Then it hangs every time. It helps if I occasionally delete the cache from ID or restart my MBP. But you can't work that way.

I wanted to do that with the testing under a new user as soon as I have time, it is my work computer and it just has to work. Maybe I have to try to work with ID after a safe boot, there are also many processes and apps turned off in the background... I even asked my IT department if the Microsoft Defender app could slow down my MBP, but they rule it out. I even had a report created with the help of Etrecheck Pro after the app analysed my device. But I have already taken many measures. My disk is half full and my RAM is always free for the big apps like Photoshop and Indesign...

I don't know what else to do!

Pete Walters
Participant
July 1, 2025

I am also struggling with incredibly slow SELECTION of any item (Text box, image etc).  When I click on a text box the 8 small white perimeter boxes take approx 4 seconds to show up, BUT it turns out that the box is selected before the 4 seconds, it just doesn't show you it is.  I did notice that if I select a text box and then move the cursor off the page, the box instantly shows as selected.  Come on Adobe!  WAKE UP!!!

Mike Witherell
Community Expert
Community Expert
July 1, 2025

Hi Pete,

Tell us, what have you tried? Could you also supply the version of InDesign? What OS system and version number?

Would you care to experiment with this compendium of troubleshooting tips?

Mike Witherell
Participating Frequently
June 26, 2025

Also, this is the least of my concerns, but sometimes when I scroll like half the screen turns red. There is no red in this design outside of the image with the chart.


Fun times.

aniri5j9ox8tw2ln
Legend
June 27, 2025

These weird coloured artefacts happen when GPU is enabled in the ID settings. Simply switch off... https://helpx.adobe.com/indesign/kb/gpu-performance.html

Participating Frequently
June 26, 2025

Just piling on, M2 mac mini with 32gig ram, try to nudge an single object, sometimes it doesn't repaint at all, othertimes it takes about 2-3 seconds. Also get flickering background when useing the select tool over the page. What the hell?

Mike Witherell
Community Expert
Community Expert
June 25, 2025

On both macOS and Windows, the current version runs fine for many, including me personally. All I can continue to suggest for anyone with a sluggish-moving InDesign is to experiment with an assortment of troubleshooting ideas. Here is the compendium of gathered try-this-n-try-that.

Mike Witherell
Known Participant
June 25, 2025

These support forums indicate otherwise. I imagine the "many" who think it is running fine are new users who didn't experience these applications when they weren't the cluttered, laggy mess that they are now and simply don't know any different.

Dave Creamer of IDEAS
Community Expert
Community Expert
June 25, 2025

You can't go by the number of forum posts. Users not experiencing problems generally don't post here just to say that. Also, many users probably are not even aware of the forums _until_ they have a problem.

 

I've only seen a slow down in InDesign with using particular fonts. It hasn't happened enough that I bothered to track down the issue. (I was looking at someone else's files.)

 

David Creamer: Community Expert (ACI and ACE 1995-2023)