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Inspiring
May 29, 2026 10:50 AM UTC
Question

Indesign 2026 opens but then freezes

HI. I stupidly updated InDesign today, I know, I know my bad, I should have learnt long ago.

It launches to full screen then nothing totally frozen until I force quit it.

 

I guess, yet again I will have t0 wipe it reinstall it then go through all the hassle of putting the panels etc where I need them because in 2026 indeisgn still cannot save this simple preference.

 

In the desperate hope there is a more simple solution, does anyone have any advice?

 

    7 replies

    Inspiring
    Jun 1, 2026 7:46 AM UTC

    I have wiped and reinstalled and its at least working now. Except I have a very frustrating bug. If I select a bunch of objects and attempt to move them, only the one object I click on moves. I have to use the arrow keys.

     

    Please fix this! Adobe for the love of all that is holy, we don’t want AI. Except that you tipped your money in the wrong bucket. But in the meantime there is stuff in Indesign that has never been fixed or updated. How about making the contents dialogue box, just way better, bigger and ready for the modern world?

    Improve how we create bullet points and numbered lists, its so complicated now. I know these are boring changes, but they need doing. I don’t need to generate pretend text, I bet money, any money that no Indesign user does. 

    Why in dark mode do PNGs still have a white background in the libraries panel, years that’s been going on.

    Someone in charge of Indesign, get back to the drawing board and fix and modernise your product, rather than ramming AI slop down our gobs.

     

    Another bug to add to the list is that I cannot drag multiple objects now.

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    leo.r
    Community Expert
    Community Expert
    Jun 1, 2026 4:26 PM UTC

    Another bug to add to the list is that I cannot drag multiple objects now.

     

    Indeed, a known bug:

     

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    Harshika Verma
    Community Manager
    Community Manager
    May 29, 2026 4:00 PM UTC

    Hi ​@garethirwin1234,

    Thank you for reaching out. We understand how frustrating this issue must be, and this is certainly not the experience we want you to have. We’d like to investigate this further and help get it resolved.

    Could you please share the details requested by our community expert? Additionally, kindly confirm the following:

    • Are you using the latest version of InDesign (21.4)?
    • Did reinstalling the application make any difference?
    • Could you try launching InDesign in Safe Mode and let us know the results?
    • Please also try the steps suggested in this article.

    The more information you can provide, the better we can assist with troubleshooting the issue.

    Please keep us posted, and we’ll be happy to help further.


    Thanks,

    Harshika

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    leo.r
    Community Expert
    Community Expert
    May 29, 2026 3:26 PM UTC

    Also, what's your operating system version?

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    Mike Witherell
    Community Expert
    Community Expert
    May 29, 2026 12:28 PM UTC

    Here is a compendium of reset strategies.

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    Mike Witherell
    BobLevine
    Community Expert
    Community Expert
    May 29, 2026 11:23 AM UTC

    You roll back to any recent version using the CC Desktop app.

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    Inspiring
    May 29, 2026 10:53 AM UTC

    Well I tried the usual wipe preferences no dice. Guess I am reinstalling. Thanks Adobe team for another fantastic output. Can’t wait to use your AI tools no one asked for. 

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