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garethirwin1234
Inspiring
May 29, 2026
Question

Indesign 2026 opens but then freezes

  • May 29, 2026
  • 5 replies
  • 9 views

HI. I stupidly updated InDesign today, I know, I know my bad, I should have learnt long ago.

It launches to full screen then nothing totally frozen until I force quit it.

 

I guess, yet again I will have t0 wipe it reinstall it then go through all the hassle of putting the panels etc where I need them because in 2026 indeisgn still cannot save this simple preference.

 

In the desperate hope there is a more simple solution, does anyone have any advice?

 

    5 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    May 29, 2026

    Hi ​@garethirwin1234,

    Thank you for reaching out. We understand how frustrating this issue must be, and this is certainly not the experience we want you to have. We’d like to investigate this further and help get it resolved.

    Could you please share the details requested by our community expert? Additionally, kindly confirm the following:

    • Are you using the latest version of InDesign (21.4)?
    • Did reinstalling the application make any difference?
    • Could you try launching InDesign in Safe Mode and let us know the results?
    • Please also try the steps suggested in this article.

    The more information you can provide, the better we can assist with troubleshooting the issue.

    Please keep us posted, and we’ll be happy to help further.


    Thanks,

    Harshika

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    May 29, 2026

    Also, what's your operating system version?

      Mike Witherell
      Community Expert
      Mike WitherellCommunity Expert
      Community Expert
      May 29, 2026

      Here is a compendium of reset strategies.

      Mike Witherell
      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      May 29, 2026

      You roll back to any recent version using the CC Desktop app.

        G
        garethirwin1234Author
        Inspiring
        May 29, 2026

        Well I tried the usual wipe preferences no dice. Guess I am reinstalling. Thanks Adobe team for another fantastic output. Can’t wait to use your AI tools no one asked for. 

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