InDesign 21.2 Crashes When Saving with Error Code (2) on Windows 11 While Using OneDrive (Linked to KB5074109 Update)
Hi everyone,
I hope you can help me. InDesign keeps crashing on my laptop. It has always worked fine, but for the past two months I’ve been having constant problems.
This is what happens:
I work with both existing and new documents. As soon as I try to save them, I either get error code (2) or a message saying that InDesign cannot complete the request. After that, the program stops responding (I have to close it via Task Manager) or it crashes completely.
I work on a Windows laptop and save files via OneDrive (this is required for work). I have already tried the following:
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Saving to a different location so the file path is not too long
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Using short file names
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Setting the recovery files to a different location
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Reinstalling the program
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Creating new files to check whether the issue is related to the original design
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Using only fonts that come with InDesign and no custom installed fonts
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Reinstalling my own fonts
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Creating a recovery file
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Saving as IDML and then editing/saving that file
Sometimes the program works fine for a few hours, and then suddenly I can no longer save.
Saving via “Save As” and creating a second version sometimes works, but then I’m unable to save that second version again.
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