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raphbz.aia
Participant
Feb 2, 2026 9:42 AM UTC
Answered

Indesign 21.2 n'arrive pas à s'ouvrir... "L'application n'a pas réussi à démarrer correctement (0xc0000142)"

Malgré les mises à jour et réinstallations via Creative Cloud, la dernière version d’Indesign (21.2) n’arrive jamais à s’ouvrir. A la place un message d’erreur “L'application n'a pas réussi à démarrer correctement (0xc0000142). Cliquez sur OK pour fermer l’application.”

En attendant je travaille avec l’ancienne version 20.5.1 qui fonctionne, mais il arrive que celle-ci plante occasionnellement, “Indesign doit fermer” sans raison.

Y’a t-il d’autres utilisateurs dans la même situation ?

leo.r
leo.rCorrect answer
Community Expert
Feb 2, 2026 3:28 PM UTC

ok here’s the info:

 

5 replies

leo.r
Community Expert
Community Expert
Feb 2, 2026 3:27 PM UTC

I also recall suggestions to repair some C++ packages to solve this particular error (I’m sure Windows users will provide additional info.)

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leo.r
Community Expert
leo.rCommunity ExpertCorrect answer
Community Expert
Feb 2, 2026 3:28 PM UTC

ok here’s the info:

 

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raphbz.aia
Participant
Feb 3, 2026 11:11 AM UTC

Thanks, that fixed it !

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Anubhav M
Community Manager
Community Manager
Feb 2, 2026 10:55 AM UTC

Hello ​@raphbz.aia 

I’m sorry to hear about your experience. I hope Manan’s suggestions helped resolve the problem. If not, kindly confirm the version of the OS installed, and if this started happening after a recent software/hardware change, so we can better assist you.

Also, try running InDesign under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.
Anubhav

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Community Expert
Feb 2, 2026 10:51 AM UTC

Did you try trashing the preferences and cache to see if it helps?

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-Manan