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Robert Mellor
Participating Frequently
February 16, 2026
質問

InDesign 21.2 Panel Flyout Menus Not Working on Windows and macOS

  • February 16, 2026
  • 返信数 5.
  • 293 ビュー

Any idea when the fix for the flyout boxes is going to be fixed? It has been months now and still not working.

      返信数 5

      R
      Robert Mellor作成者
      Participating Frequently
      May 21, 2026

      How are we going with this? Still no update after months of working with this issue. I have sent an example file to you. 

      G_Man
      G_Man
      Inspiring
      April 23, 2026

      I have also experienced this same issue for the couple of months or so, certainly in 2026. It’s exceptionally annoying to suddenly have flyout menus not opening as they should. 

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      May 5, 2026

      Hi ​@G_Man,

       

      Sorry to hear that you’re experiencing this as well. If you’re still facing this issue, could you please share a short screen recording showing the full workflow, especially how the flyout menus stop responding on InDesign version 21.3. It would also really help if you could share an affected sample file after packaging it via File > Package. If the file is confidential, you can send it via DM using any cloud sharing service like Google Drive or Dropbox.

      Also, since this seems to be file-related in some cases, could you try moving the content into a newly created InDesign document and check if the behavior persists there. You can refer to this for guidance: https://community.adobe.com/questions-671/how-to-move-pages-from-one-indesign-file-to-another-869599?postid=3053778#post3053778

       

      Let me know how it goes, and I’ll be happy to take this further with the team based on your findings.

      Abhishek

      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      April 3, 2026

      Just to follow up on what Dave Creamer suggested in regard to deleting your InDesign cache files. This process (which is not the same as deleting preferences) is usually quite successful in fixing issues within the interface.

      To delete cache files:

      For Macintosh Users: The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

      For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

        Dave Creamer of IDEAS
        Community Expert
        Dave Creamer of IDEASCommunity Expert
        Community Expert
        February 20, 2026

        I’m not seeing this behavior on either my Mac or Windows systems.

        Have you deleted your preferences and, more importantly, your caches?

        David Creamer: Community Expert (ACI and ACE 1995-2023)
          Abhishek Rao
          Community Manager
          Abhishek RaoCommunity Manager
          Community Manager
          February 16, 2026

          Hi ​@Robert Mellor,

           

          Thanks for reaching out. Could you please share a bit more detail about the issue, including what exactly isn’t working, when it occurs, and your OS and InDesign version? If possible, a short screen recording would also be helpful. This will help me better understand the behavior and check it with the team for you.

           

          Looking forward to your update.

          Abhishek

          R
          Robert Mellor作成者
          Participating Frequently
          February 19, 2026

          I have already done this. Recorded the screen and sent it through. It’s not up to me to be testing all your bugs. When clicking on “Pages” or “Layers” or any other button the flyout is not openeing. I need to go to “Window” and “Reset Workspace” to get it to work again, then it will stop working when a new file is opened or InDesign is shutdown. I have tried deleteing my workspace and creating a new one, same issue.

          Also, an issue that version 21.2 should have resolved with the text disapearing is still present, this needs to be fixed also.

          I can confirm the “undo” bug (history) seems to be fixed though.

            Abhishek Rao
            Community Manager
            Abhishek RaoCommunity Manager
            Community Manager
            February 20, 2026

            Hi ​@Robert Mellor,

             

            Thanks for sharing this, and I’m sorry for the continued frustration. 

            To help me check this further with the team, could you please confirm the OS and version you’re using along with InDesign 21.2? Also, have you noticed any specific pattern or situation when the flyout menus stop working?

            After you reset the workspace, how long does it usually take for the issue to come back, for example after opening a new file or restarting InDesign?

             

            Looking forward to your update.

            Abhishek

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