InDesign 21.2 PDF Export Error on Windows 11 (25H2) – Page Error on Every File

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Whenever I try to export a PDF, an error screen appears on some page. Even after checking each link individually, the error persists. It continues to happen even if I delete the page in question. The error appears on any other page and in any file I'm working on. Creating a pack or working offline doesn't help either.

RBS CCharitiesCC

Participant

I am having a similar issue. When I packaged the file, the PDF stayed a “0” kb. I then tried to convert to a pdf by itself. Did not work. It let me export to Adobe Express, where it converted the pdf. I uninstalled InDesign 21.2 and reinstalled it, but the same issue persists.

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Abhishek Rao

Community Manager

Hi @RBS CCharitiesCC,

Sorry to hear you’re running into this issue. Could you please confirm if you’re currently using InDesign 21.2 or a different version? Also share the exact Windows version you’re on. It will help to know if this issue happens with a particular file or with all files you try to export.

In the meantime, please try the troubleshooting steps mentioned in these guides which address common causes of PDF export failures and printing related errors in InDesign:
https://helpx.adobe.com/in/indesign/kb/unable-to-export-pdf.html

https://helpx.adobe.com/in/indesign/kb/troubleshoot-printing-pdf-export-indesign.html

Let me know how it goes and I’ll be happy to look into it further with you.

Abhishek

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Abhishek Rao

Community Manager

Hi @Geíza Barbosa,

Thanks for posting the issue. To help us investigate further with the team, could you please share the information requested by the experts above, such as your InDesign version and your OS details, and whether this problem happens with specific files or all of them. Additionally, you might find the suggestions in this help article useful for troubleshooting PDF export failures: https://helpx.adobe.com/indesign/kb/unable-to-export-pdf.html. Please try the steps there and let us know if it helps resolve the error.

Looking forward to your update.

Abhishek

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Abhishek Rao

Community Manager

Hi @Geíza Barbosa,

I hope the suggestions in the Helpx article helped resolve the issue. Could you please confirm if you were able to try them? If not, I’d recommend giving them a try and also testing after a complete manual preference reset by following the steps in this video here: https://helpx.adobe.com/indesign/using/setting-preferences.html.

It would also be helpful to test the export in Windows Safe Mode to rule out any third-party software or extension interference. Ref: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234.

Please let me know how it goes. Looking forward to update.

Abhishek

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