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Participant
April 28, 2026
Question

InDesign 21.3 fails to launch with error 0xc0000142 on Windows (DLL / VCRuntime issue)

  • April 28, 2026
  • 1 reply
  • 269 views

After updating InDesign to 21.3 it broke DLLs and will not open. Error: “The application was unable to start correctly (0xc0000142)”

 

You can repair C++ redistribution (although that is a temporary fix as InDesign will break the DLLs again)

 

Uninstalling 21.3 and installing 20.5.3 is recommended.

    1 reply

    Abhishek Rao
    Community Manager
    Community Manager
    April 29, 2026

    Hi @jasonp86308623,


    Sorry to hear you're running into this, I understand how frustrating it is when InDesign won't even launch after an update.

    I'd like to share that this behavior is already logged as a known issue, and the product team is actively working on a fix in collaboration with Microsoft. You can refer to this thread for more context: https://adobe.ly/3OOHaOU

    In the meantime, you can try resolving this by following the steps for the corrupt VCRuntime issue under the miscellaneous section in this article: https://adobe.ly/48wtX3R


    Please try this and let me know how it goes on your end, I'll be happy to assist further if needed.

    Abhishek

    PurpleKatie
    Participant
    June 19, 2026

    Issue persists. PLEASE fix this Adobe!

    nik.m
    Community Manager
    Community Manager
    June 25, 2026

    Hey ​@PurpleKatie, we’re sorry about the trouble. Please try the steps here: https://helpx.adobe.com/indesign/desktop/troubleshoot/launch-and-crash-issues/corrupt-vcruntime-crash-error.html

    Let us know how it goes. 

    Thanks,

    Nikunj