InDesign 21.4.1 x64 hangs when exporting to PDF, posted elsewhere but it belongs here

Forum|Forum|19 hours ago
August 7, 2026
7 replies
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Already posted in the Acrobat forum but I think it belongs here.

Machine is a Zenbook Duo (Windows 11). When exporting a relatively small (five page) document to PDF, InDesign hangs and never recovers.

Workaround is to tick the “Create separate PDF files” checkbox and combine the pages afterwards.

Is this a known bug or am I doing something wrong? I’ve used InDesign for years and have never before seen this behavior.

Peter Spier

Community Expert

I tend to agree with @Dave Creamer of IDEAS on this, but my guess is you must have some really large linked file you are trying to process on one of the pages.

You could use divide and conquer (split the doc, and each failed section, in half) to locate the page.

M

mnshawAuthor

Participant

Device name   ASUSZEN
Processor   Intel(R) Core(TM) Ultra 9 285H (2.90 GHz)
Installed RAM   32.0 GB (31.4 GB usable)
Graphics card   Intel(R) Arc(TM) 140T GPU (16GB) (128 MB)
Storage   302 GB of 954 GB used
Device ID   3593D742-7C74-46EA-853C-7DF35CF85BBE
Product ID   00342-21524-24993-AAOEM
System type   64-bit operating system, x64-based processor
Pen and touch   Pen and touch support with 10 touch points