InDesign 21.4 on Mac Constantly Crashing

Question

I recently updated my InDesign to 21.4 and now it crashes every few minutes. There isn’t a consistent reason it crashes—it crashed when I highlighted a line of text to copy one time, when I tried to save the file another time, and in the middle of typing yet another time.

I disabled generative AI (as seen on other suggestions), which didn’t change anything. When opening or saving my files, none have a corrupt warning, so I know it’s not that. My Macbook is also up to date.

I’m at a standstill now for my workday because this is my main tool to use. Is there a known bug for this, or a known fix? Thanks!

Anubhav M · Answer

Hi @Katie299325394rrx,Crashes in the middle of work are genuinely disruptive, and we'd like to help you get to a fix as quickly as possible. Hopefully Mike's earlier suggestions resolved it -if they did, please mark the helpful reply as the correct answer so other users facing similar crashes can find the fix.If the problem is still occurring, please try the following:Work through the troubleshooting steps in this help article: https://helpx.adobe.com/indesign/desktop/troubleshoot/launch-and-crash-issues/issues-on-startup.htmlSubmit the crash report using your Adobe email address and share the crash ID here so we can track it. Steps: https://helpx.adobe.com/indesign/desktop/troubleshoot/launch-and-crash-issues/submit-a-crash-report.htmlShare what you observe, and we'll take the next step from there. Thanks for your patience.Anubhav

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded