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CSTJeanne
Participant
October 29, 2025
Question

InDesign 21 incompatible with Lenovo Laptop - why?

  • October 29, 2025
  • 3 replies
  • 144 views

We're getting messages that a Lenovo with an Intel i5-1335 (10 core), 16GB RAM, 256MB laptop (2023 build) is incompatible with the latest InDesign. All the specs are within Adobe's specifications. I do only have 35GB free HD space, though. Could this be the problem?

3 replies

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
October 30, 2025

What operating system? Full build information, please.

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
October 29, 2025

Hi @CSTJeanne,

 

Thanks for reaching out and sharing the details. Could you please confirm the exact model of your Lenovo laptop and the operating system version you're using? While your system specs look fine, having only 35GB of free space could be contributing to the issue, as InDesign requires additional room for cache and temporary files to function smoothly. Try freeing up at least 60–80GB and then launching InDesign again.

If the issue persists even after freeing up space, try testing it under a new local admin account to rule out profile-specific issues. Ref: https://adobe.ly/4nuV2cm. Let me know how it goes. 

 

Looking forward to your update.

Abhishek

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
October 29, 2025

256MB or GB? I'm assuming GB since you have 35GB free.

https://helpx.adobe.com/indesign/system-requirements.html

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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