InDesign 21 incompatible with Lenovo Laptop - why?

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We're getting messages that a Lenovo with an Intel i5-1335 (10 core), 16GB RAM, 256MB laptop (2023 build) is incompatible with the latest InDesign. All the specs are within Adobe's specifications. I do only have 35GB free HD space, though. Could this be the problem?

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BobLevine

Community Expert

What operating system? Full build information, please.

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Abhishek Rao

Community Manager

Hi @CSTJeanne,

Thanks for reaching out and sharing the details. Could you please confirm the exact model of your Lenovo laptop and the operating system version you're using? While your system specs look fine, having only 35GB of free space could be contributing to the issue, as InDesign requires additional room for cache and temporary files to function smoothly. Try freeing up at least 60–80GB and then launching InDesign again.

If the issue persists even after freeing up space, try testing it under a new local admin account to rule out profile-specific issues. Ref: https://adobe.ly/4nuV2cm. Let me know how it goes.

Looking forward to your update.

Abhishek

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Dave Creamer of IDEAS

Community Expert

256MB or GB? I'm assuming GB since you have 35GB free.

https://helpx.adobe.com/indesign/system-requirements.html

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David Creamer: Community Expert (ACI and ACE 1995-2023)

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