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Participant
September 11, 2023
Answered

InDesign app doesn't open and icon is not in the MacOS launcher

  • September 11, 2023
  • 2 replies
  • 264 views

My app crushes, doesn't open, I also lost my work which I can't recover because the app asks me to "reopen the app" to recover it and it always crushes, so I uninstall and reinstall. I already cleaned all the Adobe files, reinstalled InDesign and reinstalled also Creative Cloud. I have this problem just with InDesign. 

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Correct answer Laubender

Hi @Simona C ,

either go back to InDesign 18.4 or 18.3 or update your operating system to macOS version 13.5.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

2 replies

LaubenderCommunity ExpertCorrect answer
Community Expert
September 12, 2023

Hi @Simona C ,

either go back to InDesign 18.4 or 18.3 or update your operating system to macOS version 13.5.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

Simona CAuthor
Participant
September 22, 2023

Thank you, I installed InDesign 18.4 and it works.. 

BobLevine
Community Expert
Community Expert
September 11, 2023

What operating system and version of InDesign?

Simona CAuthor
Participant
September 11, 2023

MacOS Ventura 13.2.1
InDesign 18.5 (the latest)