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Answered

Indesign application memory issues

Forum|Forum|5 years ago
July 10, 2020
3 replies
784 views

Hey guys.

I keep getting this issue when trying to open a CS6 f32 page indesign file. I'm not importing or re-linking images.

the file is on the desktop. So it's no longer on Dropbox.

I can open it fine in CS6 but not CC2020.

its frustrating the hell out of me. I can get it open but as soon as I try to do anything more, it's stuck in this cycle.

I can't find the cache files to delete in preference libraries.

I have uninstalled and reinstalled indesign, in the hope it might refresh but it's still not working.

Mac is a 2018 MacBook Pro with 32gb ram 512hd and dual graphics cards.

I don't know where else to turn. Other files have all been fine. It's just this one.

what suggestions do you have?

thanks

j

This topic has been closed for replies.

Correct answer rob day

I can't find the cache files to delete in preference libraries.

On OSX the caches foler is here:

/Users/username/Library/Caches/Adobe InDesign/Version 15.0

The Preference folder is here:

/Users/username/Library/Preferences/Adobe InDesign/Version 15.0

Community Expert

Correct answer

Community Expert

I can't find the cache files to delete in preference libraries.

On OSX the caches foler is here:

/Users/username/Library/Caches/Adobe InDesign/Version 15.0

The Preference folder is here:

/Users/username/Library/Preferences/Adobe InDesign/Version 15.0

Participant

Thanks Rob. I'll look again.

Community Expert

Community Expert

All files or just this one?

Participant

Just this one, Bob.

Community Expert

Community Expert

How large is the file on disk? Did you embed images making the file huge?

Legend

I moved your post to a better forum, InDesign.

Participant

Thank you!