InDesign Beta expired

Forum|Forum|2 years ago
December 22, 2023
3 replies
408 views

I have a Macbook Air i5 with 4MB of Ram and i installed installed the beta version a few month ago. It was running perfect considering the 4MB of ram, but suddenly the application "has expired" and now i cant use it or install a previous version because it "requires" 8MB of ram... Now i have an expired app that cant update and was running perfect... How can i download a compatible version with my mac or how can i resolve the "expired" issue?

How to

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Steve Werner

Community Expert

Today, I just tested downloading the InDesign 2024 Beta build and it seems to be working. Try it out!

You'll need to download the current version shown in Creative Cloud (be sure to uninstall your previous version of the Beta)

Derek Cross

Community Expert

And in addition to Steve's suggestion, perhaps consider resetting the Photoshop preferences back to the factory defaults.

Steve Werner

Community Expert

Derek, I think you meant resetting the InDesign preferences (not Photoshop).

BobLevine

Community Expert

Unfortunately, you can't. Upgrade the machine, make sure you have a compatible operating system and install InDesign 2024.

Derek Cross

Community Expert

You need at least 16GB of RAM and a subscription to InDesign.

J

jesse.victorAuthor

Participant

I have a subscription and i had it running normally for about 4 month by now... it just suddenly expired and im unable to use it without making any changes to my mac.... i haven't even made an app update.

Why suddenly i can't use it if it was running perfect?

Derek Cross

Community Expert

The beta version is for testing purposes, you should be using InDesign 2023/2024. But with an inadequate specification you will have issues. You need to consider upgrading your computer or getting a new one. If the work is mission critical, it's essential!

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