Skip to main content
Joseph26823041jdz1
Participant
Nov 9, 2022 3:17 PM UTC
Question

InDesign Cannot Publish Online with version 18.0

I have tried to publish my project online using a newly updated InDesign version 18.0 (x64) but I receive the following error:

 

 

Error #0: Publish Online is currently not available for your organisation.

 

I am using a personal subscription via Creative Cloud, not an organisation/enterprise account and I have always been able to do this in previous versions.

 

Does anyone know what I can do to publish my project?

This topic is closed to new replies. Start a new post to keep the conversation going.

12 replies

Pedro Cheng
Participant
Nov 28, 2022 3:25 PM UTC

We having the same issue, does anyone fixed this issue? Thank you very much!

Translate
Community Expert
Eugene TysonCommunity Expert
Community Expert
Dec 3, 2022 7:37 AM UTC

Have you tried the suggested fixes in this thread?

Translate
Pedro Cheng
Participant
Dec 5, 2022 10:37 AM UTC

Yes, we have done all the suggested fixes.

 

Now we have ID 2022 and 2023 on the same computer, ID 2022 working fine but 2023 got the #0 error.

 

Translate
Community Expert
Eugene TysonCommunity Expert
Community Expert
Nov 9, 2022 4:13 PM UTC

Hello

 

Please see online documentation for steps to resolve

https://helpx.adobe.com/ie/indesign/kb/upload-error-publishing-indesign-document.html

 

--------------

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,down%20list%2C%20select%20Other%20Versions.

 

 

Translate
    Joseph26823041jdz1Author
    Participant
    Nov 9, 2022 4:23 PM UTC

    Thank you for your reply. Unfortunately none of those steps resolved my issue.

     

    I can't see the option to install a previous version (see attached image). I have 'Show Older Apps' enabled, but the option isn't there in the menu. Is there another way to rollback to a previous version?

    Translate
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    Nov 9, 2022 4:37 PM UTC

    I posted it 20 minutes ago you replied 10 minutes ago.

    You go through all those steps in 10 minutes???

     

    -----

    I suggest you reinstall everything using this tool 

     

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices