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Joseph26823041jdz1
Participant
November 9, 2022
Question

InDesign Cannot Publish Online with version 18.0

  • November 9, 2022
  • 2 replies
  • 1736 views

I have tried to publish my project online using a newly updated InDesign version 18.0 (x64) but I receive the following error:

 

 

Error #0: Publish Online is currently not available for your organisation.

 

I am using a personal subscription via Creative Cloud, not an organisation/enterprise account and I have always been able to do this in previous versions.

 

Does anyone know what I can do to publish my project?

This topic has been closed for replies.

2 replies

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Pedro Cheng
Participant
November 28, 2022

We having the same issue, does anyone fixed this issue? Thank you very much!

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
December 3, 2022

Have you tried the suggested fixes in this thread?

P
Pedro Cheng
Participant
December 5, 2022

Yes, we have done all the suggested fixes.

 

Now we have ID 2022 and 2023 on the same computer, ID 2022 working fine but 2023 got the #0 error.

 

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
November 9, 2022

Hello

 

Please see online documentation for steps to resolve

https://helpx.adobe.com/ie/indesign/kb/upload-error-publishing-indesign-document.html

 

--------------

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,down%20list%2C%20select%20Other%20Versions.

 

 

    J
    Joseph26823041jdz1Author
    Participant
    November 9, 2022

    Thank you for your reply. Unfortunately none of those steps resolved my issue.

     

    I can't see the option to install a previous version (see attached image). I have 'Show Older Apps' enabled, but the option isn't there in the menu. Is there another way to rollback to a previous version?

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    November 9, 2022

    I posted it 20 minutes ago you replied 10 minutes ago.

    You go through all those steps in 10 minutes???

     

    -----

    I suggest you reinstall everything using this tool 

     

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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