InDesign Cc 2017 crashes while packaging

Forum|Forum|9 years ago
January 10, 2017
4 replies
5292 views

New Mac Pro laptops. Running Sierra. All software is update for both myself and the other designer. Crashes for both of us. Any idea why? Suggestions on how to fix?

Thanks!

D

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Correct answer SanyamTalwar

Hi,

Can you please send the document to santalwa@adobe.com

Regards

Sanyam Talwar

stevet94638453

Participant

I had the same issue, I found deleting the 'ExtensisFontManagementIDCC2017.InDesignPlugin' from the application plugin folder worked but you lose the auto activation of fonts through suitcase.

shawnb832067

Participant

Hi.

I was reading the responses to the packaging issue with InDesign 2017 as we have been facing the same issue with our Graphic Design team. Has this issue been escalated to the Engineering team? We have three folks who are all experiencing the same issue. We are running InDesign 2017 on Windows 10 not that it seems to be a Windows issue as Mac users are experiencing the same problem. Looking for an answer to this issue as well. Shawn

Steve Werner

Community Expert

Sanyam Talwar is on the InDesign Engineering team. They are probably in the process of resolving the problem. If you're lucky it might be fixed with the next update.