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A
asdfetsfghrth
Participant
September 27, 2017
Answered

InDesign CC 2017 crashing when adding image links

  • September 27, 2017
  • 2 replies
  • 248 views

Spinning wheel, regardless of size or format of image, does anyone know of a solution?

Hassan Mansoor

    This topic has been closed for replies.
    Correct answer Bill Silbert

    Try trashing your InDesign preferences.

    To do so:

    For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    For Windows Users: Hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset.

    2 replies

    amaarora
    amaarora
    Inspiring
    September 27, 2017

    Hi,

    Also is InDesign crashin(closes suddenly without letting you save your work) or hang?

    -Aman

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    September 27, 2017

    Try trashing your InDesign preferences.

    To do so:

    For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    For Windows Users: Hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset.

    A
    asdfetsfghrthAuthor
    Participant
    September 27, 2017

    Thanks Bill, I will try this tomorrow AM and let you know.

    Hassan Mansoor

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