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Participant
April 5, 2018
Question

Indesign CC 2018 13.1 crashes when Find Font/Replace With

  • April 5, 2018
  • 5 replies
  • 1177 views

Can anyone help with this...

Indesign crashes when selecting 'Type / Find Font / Replace With: and on clicking on the Font Family it crashes.

I have tried restart and deleted preferences. Happens every time.

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    5 replies

    Srishti Bali
    Community Manager
    Community Manager
    April 13, 2018

    Hi pg36322203,

    As per you query InDesign crashes while Type / Find Font / Replace With or any other function related to fonts. If yes, please these steps:

    1) Validate Fonts in Font book : Font Book for Mac: Validate fonts in Font Book

    If you get any font warnings or errors, remove fonts by clicking Remove Checked.

    If it still doesn't work

    2) Try steps mentioned in point 8 and 9 from this article

    Troubleshoot fonts in Adobe applications | Mac OS X

    Regards,

    Srishti

    Inspiring
    April 11, 2018

    you probably have at least one corrupted font. check when did it start to happen and delete new installed fonts since one by one and check if the problem goes away.

    advice: keep a copy of your fonts so you can install them back again.

    Participant
    April 11, 2018

    thanks for the advice, unfortunately that didn't work. still crashes/complete termination to login screen.

    Barb Binder
    Community Expert
    Community Expert
    April 6, 2018
    ~Barb at Rocky Mountain Training
    Participant
    April 6, 2018

    Thanks for the advice, have tried it.

    Unfortunately didn't work.

    Still crashes/terminates everything and goes back to login screen.

    Participant
    April 6, 2018

    I have exactly the same issue and I have deleted the preferences file both manually and using the key sequence on boot and neither option resolves the problem. I'm using a mac and I have the latest ID installed. It happens with any ID document loaded, not just one specific ID doc.

    The problem is so severe that when I click the drop down to select the replacement font, everything on my mac terminates and I am logged out and returned to the mac login screen.

    Participant
    April 6, 2018

    You describe exactly the issue I am having. Including the full termination of everything and returning to login screen.

    amaarora
    Inspiring
    April 5, 2018

    Hi,

    Does it happen with all documents? Or with a specific document?

    does it happen even after clearing both cache and prefernce files?

    Troubleshooting 101: Replace, or "trash" your InDesign preferences

    can you please share a small video demonstartong the crash at amaarora@adobe.com

    -Aman