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Known Participant
October 26, 2017
Answered

InDesign CC 2018. Slow! Problems creating pdfs with PMS colors. Image resize issues.

  • October 26, 2017
  • 1 reply
  • 2323 views

I should have waited to upgrade.

CC 2018 is super slow. I had to turn off "Type Contextual Controls". Which seemed to help a little bit.

When I try to resize an image holding down Option/shift/control it does not resize the image inside the box, it just resizes the box. It used to resize box, image, proportionality.

I had a project that is PMS only and it if I multiply the the image or text it will not show up in the pdf. I had to covert everything to cmyk to work. This is a stinky work around when you have deadlines and going to have to redo it when it goes to the printer... Well actually it wont work. I won't be able to send it to the printer because it does not show up.

When do you see an update coming out?

Thanks

Vicky

    This topic has been closed for replies.
    Correct answer Bill Silbert

    When you installed CC 2018 did you make sure that "Import previous settings and preferences" (see screen shot) was unchecked?

    If you had this option checked then you should manually make sure that all previous preference files for InDesign are deleted making sure that InDesign is closed when you do so. You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. (This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder). At this point I would restart the computer and once rebooted launch InDesign and hopefully your problem will be solved.

    To delete old preferences:

    For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn't you may have to manually delete them.

    To do so:

    On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings (you may be able to skip the previous steps with Windows 10). Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language> for any versions that you have. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings. You should do this for any versions that are there. After deleting launch CC 2018, if the launch is successful, create and save a test file and then quit the program to "confirm" the preferences. It also may be a good idea to reboot your computer after this is done.

    Once you relaunch the program you can begin customizing it to your liking.

    After you’ve reset up the program (make sure that no document window is open), it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    1 reply

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    October 26, 2017

    When you installed CC 2018 did you make sure that "Import previous settings and preferences" (see screen shot) was unchecked?

    If you had this option checked then you should manually make sure that all previous preference files for InDesign are deleted making sure that InDesign is closed when you do so. You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. (This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder). At this point I would restart the computer and once rebooted launch InDesign and hopefully your problem will be solved.

    To delete old preferences:

    For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn't you may have to manually delete them.

    To do so:

    On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings (you may be able to skip the previous steps with Windows 10). Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language> for any versions that you have. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings. You should do this for any versions that are there. After deleting launch CC 2018, if the launch is successful, create and save a test file and then quit the program to "confirm" the preferences. It also may be a good idea to reboot your computer after this is done.

    Once you relaunch the program you can begin customizing it to your liking.

    After you’ve reset up the program (make sure that no document window is open), it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    Known Participant
    October 26, 2017

    That seems to have worked for most of my issues. Thank you.

    I uninstalled then reinstalled InDesign. Deleted my preferences and redid them all.

    Thank you!

    Bill Silbert
    Community Expert
    Community Expert
    October 26, 2017

    Happy to help.