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Leslie Guzman
Participant
August 4, 2021
Answered

Indesign CC 2021 Cannot copy necessary linked file(s)

  • August 4, 2021
  • 3 replies
  • 5510 views

I've been getting this pop - up in Indesign recently when trying to package my work, it says "InDesign cannot copy necessary linked file(s)", I checked every link and fonts to get everything in order and it continues to show me either that or the one that says that the fonts aren't right, I even erased and installed Indesign again, but it doesn't work, could you please tell me what to do please, I'm desesperate!!!!

 

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Correct answer Leslie Guzman

OK. Where are the linked files stored? Are they on your local system? On a local physical server? Somewhere in the cloud? And before trying to package the job, is the InDesign document file stored in the same place as the linked files?

 

I'm just trying to understand where things are located before you try packaging the document. Hopefully we can find some anomaly here we can fix and get you up and running smoothly again.

 

Randy


Everything is in the same folder in an external device..... you know what, I just moved everything to the Desktop... and it worked!!!, its strange I been working directly from the external device at it didn't show any issue before, and I try with the other files the same way, and it packages everything again

Sorry for the inconvenience, if it wasn't for you I could't have figured it out!!!!

Thank you very much!!! 🙂

 

3 replies

Participant
January 3, 2022

Hi, I have been getting the same pop-up since I installed the 2022 version. I'm working from an external hard disk, where the indesign file and links (dispersed over different older folders) are stored. I tried all the advices I could find on the web but nothing worked. In the end, I just moved the indesign file to my desktop and pushed the 'package' button: and it worked!

jnhop
Participant
December 16, 2021

I don't have the luxury to move all the linked files to my desktop... the indd file is on an external hard drive and the files are in box. I've never had any issues packaging my indd files until this new 2021 update. Is there a fix coming soon for this? 

BobLevine
Community Expert
Community Expert
December 16, 2021

The new update is 2022 and you've supplied zero details on your issue. That said, the typical issue is having a smart sync feature enabled which can cause a time out error in InDesign. Make sure that's turned off.

jnhop
Participant
December 16, 2021

Thanks for the quick reply. 2021 was a typo on my end. I meant the new 2022 version. 

 

My issue is very similar to the original post where when I try to package my InDesign files, I always get the "cannot copy necessary linked file(s)" error. I've pretty much had this issue with packaging since I updated to the new 2022 version. The fix noted in this thread was that she moved all her linked files to her desktop, which I cannot do. I work almost exclusively off an external hard drive, and then my work folders are in box. So links are from both of those locations. Has there been any other work around that doesn't require you to move all your linked files to your desktop to be able to successfully package my file? Because, as it stands, I can't package any of my files

Randy Hagan
Community Expert
Community Expert
August 4, 2021

When you check your links panel, is there anything that shows a red stop sign (missing link) or a yellow triangle (link updated since it was placed) alongside elements you've placed into your InDesign document?

 

That'd be where I'd start figuring out the issue.

 

Please let us know what you find,

 

Randy

Leslie Guzman
Participant
August 4, 2021

There is no sign at all, everything seems fine, and it isn't the only document that shows with the same issue, I've been working with 3 more in the same situation, and as you said I checked any red or yellow sign or any error that can ocur, even in the Package pop - up I checked everything again but it shows not error at all, I don't know what else to do 😞

Randy Hagan
Community Expert
Community Expert
August 4, 2021

OK. Where are the linked files stored? Are they on your local system? On a local physical server? Somewhere in the cloud? And before trying to package the job, is the InDesign document file stored in the same place as the linked files?

 

I'm just trying to understand where things are located before you try packaging the document. Hopefully we can find some anomaly here we can fix and get you up and running smoothly again.

 

Randy