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Graphic PROEN
Graphic PROEN
Participant
February 3, 2025
Answered

Indesign CC 2025 freezes at startup "Executing startup services.

InDesign CC 2025 V20.1

Windows 11 Pro

RAM 16 GB

HDD 800 GB Free space

When I open InDesign, it gets stuck on "Executing startup services" indefinitely. I have to press Ctrl+Alt+Del to close the program, then sign out of my account and sign back into Adobe CC before I can reopen InDesign. However, if I close the program again, I have to repeat the sign-out and sign-in process every time—it doesn’t work permanently after just one fix.

 

Mike Witherell
Mike WitherellCorrect answer
Community Expert
February 3, 2025

Think through these suggestions:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Especially consider resetting preferences with the "nuclear" option.

Mike Witherell
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2 replies

Mike Witherell
Community Expert
Mike WitherellCommunity ExpertCorrect answer
Community Expert
February 3, 2025

Think through these suggestions:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Especially consider resetting preferences with the "nuclear" option.

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Mike Witherell
Graphic PROEN
Graphic PROENAuthor
Participant
February 11, 2025

There are no problems now. Thank you for your help.

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