Skip to main content
Graphic PROEN
Participant
February 3, 2025
Answered

Indesign CC 2025 freezes at startup "Executing startup services.

  • February 3, 2025
  • 1 reply
  • 636 views

InDesign CC 2025 V20.1

Windows 11 Pro

RAM 16 GB

HDD 800 GB Free space

When I open InDesign, it gets stuck on "Executing startup services" indefinitely. I have to press Ctrl+Alt+Del to close the program, then sign out of my account and sign back into Adobe CC before I can reopen InDesign. However, if I close the program again, I have to repeat the sign-out and sign-in process every time—it doesn’t work permanently after just one fix.

 

Correct answer Mike Witherell

Think through these suggestions:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Especially consider resetting preferences with the "nuclear" option.

1 reply

Mike Witherell
Community Expert
Mike WitherellCommunity ExpertCorrect answer
Community Expert
February 3, 2025

Think through these suggestions:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Especially consider resetting preferences with the "nuclear" option.

Mike Witherell
Graphic PROEN
Participant
February 11, 2025

There are no problems now. Thank you for your help.