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Question

InDesign CC Crashes Automatically When Opening a Specific File

Forum|Forum|1 year ago
October 8, 2024
3 replies
828 views

Indesign CC closes automatically when i open an indesign file . This does not happen with all the indesign files but with only 1 file which i worked recently and i donot have another copy of it .Pleaase HELP !!!!

Bug

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Robert at ID-Tasker

Legend

@indrakeerthi

Try this script to fix your file:

http://kasyan.ho.ua/indesign/all/blind_open_and_idml-export.html

I

indrakeerthiAuthor

Participating Frequently

Thank you for your guidancem, but this dint work either.. as soon as i run the script and select the damaged file indesign closes automatically.. i feel helpless !!

E

Eugene Tyson

Community Expert

Please share the file by attaching it here - or if you think it's confidential you can send it by PM

Hard to know what's going on - maybe it can be salvaged.

There's also an email address at the bottom of the help documentation if you are more comfortable with that

https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html

leo.r

Community Expert

also, what versions of InDesign and the operating system?

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indrakeerthiAuthor

Participating Frequently

I am using Indesign CC , windows 11

leo.r

Community Expert

I am using Indesign CC

By @indrakeerthi

and what's the exact InDesign version?

Derek Cross

Community Expert

Make a copy of it and save it as an IDML document, then reopen it as an IDML document, that will clear out all the crud that builds up and that can cause document corruption. Let us know if that works or not.

I

indrakeerthiAuthor

Participating Frequently

I am sorry to say.. it dint help..

Derek Cross

Community Expert

OK, the next thing to try is the divide and rule method.

Divide the document in two, open each half in turn, if one half opens correctly and the other half doesn't, divide the "bad half" in half again and continue to repeat the procedure. Hopefully you'll isolate the issue that's causing the corruption.

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