Indesign cc crashes on opening

Can you please provide the following information to help me investigate the issue and send me the asset on santalwa@adobe.com

• OS
• System configuration
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally?
• Is Preference and cache present at default location or at custom location?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?
• Please provide the log files from your machine? You can get them using log collector tool – https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
• Are you using any external plug-in or extensions? If Yes, Please provide the plug-in(s) or extension(s)

Try the steps in this troubleshooting guide:

InDesign CC 2018 troubleshooting how-to guide