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LottieNess
LottieNess
Participating Frequently
June 25, 2015
Question

Indesign CC June 2015 update is seriously slow - HELP!

  • June 25, 2015
  • 86 replies
  • 90329 views

Updated Indesign last week, and it's really really slow.

Lots of lagging - very sluggish in moving things around, menus slow to respond etc. Very frustrating.

Colleague has the same issue both at work and on personal Mac.

Using Mac fully spec'd up to meet requirements.

Help!

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    86 replies

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    anth24239420
    anth24239420
    Participant
    September 30, 2015

    ADOBE Please take note of all of these comments!

    It seems that with every new version the user experience is massively compromised.

    I have an offline version of CS3 on an old computer at home (which I have purposefully kept offline so it continues to work this way) which is absolutely RAPID!

    Where as my work machine which has 32GB of RAM is running the full 2015 CC suite and is cripplingly SLOW. Photoshop and InDesign are currently making a simple task take 4 times longer than it should because i am constantly having to wait for the software to catch up.

    I spent a whole afternoon un-installing all old versions of Adobe software, ran the CC cleaner, installed CC 2015 versions and it still runs frustratingly slow.

    Please fix this ASAP for the sake of my sanity.

      C
      cbishop01
      Inspiring
      September 29, 2015

      If you go into your preferences > DIsplay Performance > change the raster and vector images to Proxy.  It helped me.  Then to get the high quality back just turn on Separations  and it shows the high quality again.  Its a temp fix but it works.

      Z
      ZebraMark
      Participating Frequently
      September 28, 2015

      Same here. Lots of lags in redraws, very slow. UNUSEABLE. Plus, InDesign CC 2015 has crashed on me twice, with documents being lost completely.

      I think Adobe has it's fingers in too many pies, with all its program sprawl and lack of cohesiveness, with near-daily program updates that fail to add anything worthwhile or fix existing problems.

        T
        tenorocity
        Known Participant
        September 23, 2015

        Adobe InDesign 2015 is a useless piece of crap, for the sluggish performance everyone is reporting.  Reverting back.

        slingetje
        slingetje
        Participant
        September 23, 2015

        This worked for me!

        Go to: 'Preferences' (cmd-K) > 'File Handling'

        Then set the number of recently used files to 0 (zero).

        (2nd paragraph, 1st line).
        Done.

        Sorry, I have a dutch version, don't know the exact translations.

        Apparently InDesign is searching its ass off to find recently saved files, which makes it seriously slow.
        This works fine if you can go without the option.

        Good luck!

        The Mad Klingon
        The Mad Klingon
        Participant
        September 23, 2015

        Deleting the CCLibrary folder resolved my issue. InDesign worked normally all day yesterday and seems to working normally this morning. I have read that the folder may repopulate but I'll just delete it again if that happens. I didn't use the Library so it's absence is not missed. Just make a copy of the folder and place it somewhere safe - just in case.

        1. Quit Indesign

        2. Find [Hard Disk] > Applications > Utilities > Adobe Creative Cloud and copy the folder called CCLibrary to your desktop (or somewhere that you want to store it)

        3. Delete CCLibrary folder from [Hard Disk] > Applications > Utilities > Adobe Creative Cloud.

        4. Re-open Indesign

        Find the complete instructions back on page 4, look for SharpebLyrics' post.

        Good luck to us all.

          SharpenedLyrics
          SharpenedLyrics
          Participating Frequently
          September 23, 2015

          Glad to hear it's working for you The Mad Klingon

          I think I should add a couple of steps and clarification to the process though to ensure that it works for everyone.

          The solution (temporary until Adobe update Indesign) is to disable CCLibraries. How do you do this? Simple -

          1. Quit Indesign and quit Adobe Creative Cloud desktop app (the cloud icon in your menu bar)

          2. Go to Activity Monitor, find CCLibraries process and quit that.

          3. Find [Hard Disk] > Applications > Utilities > Adobe Creative Cloud and copy the folder called CCLibrary to your desktop (or somewhere that you want to store it)

          4. Delete CCLibrary folder from [Hard Disk] > Applications > Utilities > Adobe Creative Cloud.

          5. Re-open Indesign and re-open Adobe Creative Cloud desktop app

          6. I also followed the steps in earlier posts to uncheck "Save to CC Library" in the Swatches, Character Styles and Para Styles panels. Then quit and re-opened Indesign again to ensure these prefs stick.

          Adobe Creative Cloud desktop app will periodically update itself to the "latest version" which is, in fact, just it re-installing the CCLibrary folder to make it sync with v2.2.0.129. This normally happens after a restart or full logout but can also just happen seemingly randomly. If this happens then the lag will return and you will need to go through the steps above again.

          Good luck to us all!

          UPDATE 28th Sept 2015. Creative Cloud Desktop app updated to v2.3.0.151 but this made no difference to the lag behaviour so I am still following the above steps.

          Anasuiya Gupta
          Adobe Employee
          Anasuiya Gupta
          Adobe Employee
          September 22, 2015

          Hi everyone

          The issue is with the CC Libraries panel showing error message and unable to load and please follow the steps mentioned in this document Creative Cloud Libraries panel doesn't load in desktop products to solve the issue.

          Let me know if this helps or doesn't.

          Regards

          Anasuiya Gupta

          Micha van Leersum1
          Micha van Leersum1
          Participant
          September 22, 2015

          Hi,

          I've quit CCLibrary.app with the activity monitor, zipped it and deleted the app, started up InDesign and it seems to working just fine…

          Regards,

          Micha

          A
          Anonymous
          September 21, 2015

          I have the same problem - I'm on a macbook pro OS-X Yosemite 2.5 GHz. I re-installed indesign without success - layout jobs take twice as long. This morning I downloaded the Indesign upgrade and unfortunately the problem has not been solved.

          A
          Anonymous
          September 21, 2015

          same here - I'm on a macbook pro OS-X Yosemite 2.5 GHz. I re-installed indesign without success - layout jobs take twice as long. This morning I downloaded the Indesign upgrade and unfortunately the problem has not been solved. How do we approach ADOBE about this issue (this has been going on for about 2 weeks now)???

            The Mad Klingon
            The Mad Klingon
            Participant
            September 18, 2015

            No love on that last update. InDesign is still slow. It's like working on a machine that is 10 years old. I've tried several of the suggested fixes without luck. I sure hope Adobe figures this out sooner rather than later.

            Frans v.d. Geest
            Community Expert
            Frans v.d. GeestCommunity Expert
            Community Expert
            September 18, 2015

            ‌For the first time in a few months I had to work on a book file: 16 chapters in the bookfile, many cross refs. I resaved them all and updated the book file also. In CC 2014 I could work fine, in CC 2015 it is simply unusable! A simple text edit (selecting a single word and typing over it) slowed things to a crawl! The Mac spinning ball for a few seconds.

            In short: not possible to edit text as it took forever on every single character I typed.

            unusable slow!

            ah... I long for those CS6 days...

            A
            April Bacon
            Participant
            September 18, 2015

            Just updated my ID CC 2015 and it's sooo laggy and frustrating! It was working perfectly fine before this last update.

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