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J
J_Prinz
Participant
April 14, 2014
Answered

InDesign CC Shift Key not working

  • April 14, 2014
  • 53 replies
  • 144672 views

Normally I'd just hold the shift key down to resize an image or object in InDesign CC to constrain its proportions. Lately when I try to resize an image, the shift key doesn't do anything anymore. It no longer holds the proportions of the image box. Is there a way to fix this problem or is there a new tool that replaces the hot key shortcut? Transform > Scale is taking way too much time to resize an image to the proper size I need it to be.

Any and all help is very appreciated.

-Jon

    Correct answer juarthy

    Hello Carol, I posted a fix that worked for me perfectly, it was webroot virus scanning software. I turned it off, and the problem disappeared. I only run it at night, when I’m not working. An apple tech told me virus scan software can interfere with key commands.

    Not sure if this is your issue, but hope it helps. My macbook pro was fine, the software wasn’t installed on it, it was the mac pro with the virus scanning software that had the issue.

    Good luck

    53 replies

    Show previous replies
    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    May 6, 2014

    It might be the order you do things. Since about CS3 it has been necessary to press the modifier key before clicking the mouse. Perhaps they finally screwed up the Mac platform the same way.

      B
      bhartwell59
      Participant
      May 6, 2014

      same on my end.

      what happened?

        D
        Doc Maik
        Legend
        April 15, 2014

        You have scaling values in the top bar. Per cent and other units. Just enter there what you need. Only takes little time, not "way too much".

        Apart from that, the Shift key might be broken or you're pressing it at the wrong time.

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