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strykec67294385
Participant
June 17, 2018
Question

Indesign CC Ver 13.1.0.76 crashing on startup.

  • June 17, 2018
  • 1 reply
  • 462 views

hi can someone advise? I tried clean reinstall yet still crashes. All the apps from abode I am using no such issues.

I am on OS high Sierra 10.13.5

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    1 reply

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    June 17, 2018

    It looks from the screen message that you may have a bad installation of InDesign.

    I'd use the Creative Cloud desktop app on your menu bar and use the unstall feature (in the menu beside Open) next to InDesign CC. Then reinstall it.

    K
    krakers
    Participant
    June 17, 2018

    Hi. I practically uninstalled all of my adobe apps, trashed all files with the name adobe in it, used the CC cleaner app, reinstalled everything all over again, still didn’t work. Rinsed and repeat many times over 5 hours still didnt work.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    June 17, 2018

    Sounds like something is interfering with the installation process.

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