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Participant
October 18, 2017
Question

Indesign cc17 crashes upon print

  • October 18, 2017
  • 2 replies
  • 252 views

Indesign crashes when i try to print, in the first step when I press ctrl + p or click on print in the dropdown menu.

I use:

Indesign cc17

Windows 10 pro version 1703

Is there more information that I could post here that would be helpful?

This topic has been closed for replies.

2 replies

SanyamTalwar
Participating Frequently
October 18, 2017

Can you please try uninstalling and installing the print driver. If you still encounter an issue, Please send me the crash logs at santalwa@adobe.com

Participant
October 18, 2017

Sure!

How do i uninstall the adobe pdf print driver?

Secondly how do I extract the crash logs?

BobLevine
Community Expert
Community Expert
October 18, 2017

Please tell me you're not printing to PDF!

That is an incredibly archaic method of PDF creation. You should absolutely export to PDF.

BobLevine
Community Expert
Community Expert
October 18, 2017

Could be a wonky print driver. Try exporting a PDF and printing that from Acrobat.

This is actually a preferred method anyway. I don’t recall ever printing anything from InDesign.

Participant
October 18, 2017

Thank you for the quick answer!

That might be want I wanted to do. I wanted to print a PDF. What is the difference between printing and exporting PDFs? Will I never want to print with the regular print diaglogue?