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ugoc35422717
Participating Frequently
March 6, 2019
Question

Indesign cc19 14.0.1 is running extremely slow

  • March 6, 2019
  • 6 replies
  • 2579 views

Hello, I am graphic designer for a company who sells motorcycles spare parts.

So we produce many huge catalogue : 1500 pages with fluid table on more than 100 pages (up to 50 columns, incorporated pictograms...):

Our config :PC : win7, intel xeon 2620 8 core 2ghz, 16go RAM

New PC : Intel I7 8700 3.2Ghz 32Go RAM

We have recently updated indesign to v.14.0.1, and the performances are catastrophic ! (it was slow on CC18, but no comparison possible with CC19)

Impossible to work on some catalogue chapter, with big tables (motorcycle pistons spare parts sorted by model for example).

It is a 130pages document, no images, just a fluid table, a lot of columns + cell fusions, impossible to slip to several files. 

On some pages, If I want to enter in the table, I have to wait 5minutes "freezing" and I can modify the text... if I want to move on the next page, 5mn one more time, and 5mn more to enter the table ! (few seconds on CC18, slow, but acceptable)

Exporting this pdf is the worst :

CC18 : 30 minutes

CC19 : 6hours !!!

We works with black change, for 3 different languages, so for 100pages exportation, I need 18hours (1h30 with CC18) Totaly amazing !!!

Some PC are totaly new, with new system + software installation

I tryed to make idml file, to downgrade in CC18... I stoped after 24h... impossible to generate the file... (no software crash, just running with no end)

Currently we are working on CC18 (it is very faster as CC19), but some suppliers are on CC19, so we need to work with the 2 software, it is complicated because if we choose the wrong version, the file couldn't be dowgradable...

Maybe somebody has the same problems ?

14.0.1 update didn't improve anything, an a real improvement is scheduled ?

We have 9 full licences of Adove creative pack, we must respect time to market with our catalogs, it is impossible to work in that way...

Thanks

This topic has been closed for replies.

6 replies

Frans v.d. Geest
Community Expert
Community Expert
July 1, 2019

It is the tables and this is well known to Adobe: large tables slow down InDesign to an absolute crawl. If you have a table that spans over more pages speed it is a disaster. Just try opening the Text editor for such a table (Cmnd or Ctrl Y) and InDesign gets so slow it seems like it is frozen...

ugoc35422717
Participating Frequently
July 2, 2019

Yes well known issue and not solved...

I'm still waiting for an answer of Indesign Team Staff... all advises shared here were useless for my problems :-(

Currently we have downgraded all our files and are still working on Indesign CC2018 !

Our team are working on very large tables, up to 140 pages (motorcycle spare parts applications), so it is really impossible to work on CC19...

JamesCLF
Participant
July 18, 2019

Having similar issues as you.  One thing people need to know about InDesign, is it only uses 1 core of your processor!!! 1 core!  so your 8 core processor is not being used to full capacity with indesign.

I told Adobe about this about 8 years ago. They said it would require a complete rebuild of indesign to support multi-cores.  I said they better get started. 8 years later, and no change... they're just going to get more and more issues because of this defect.

ugoc35422717
Participating Frequently
March 19, 2019

Thanks all of you for your advices !

  • All our 6 differents computers have the same problems, with different config, new Adobe pack installation, new prefs, working with "local files"... no improvement !
  • My old PC has a ATI Radeo FirePRO V 2Go, but the newer has 8Go memory... same slow down problem

An Adobe technician has contacted me to make some tests on my files...

Wait & see, but we currently work on CC2018, no other choice.

BobLevine
Community Expert
Community Expert
March 19, 2019

The recommended minimum RAM for CC2019 is 16GB.

ugoc35422717
Participating Frequently
March 19, 2019

Sorry, we have 16 GO and 32 GO for Ram Memomy, I was talking about Graphic card memory...

Srishti_Bali
Legend
March 8, 2019

Hi Ugo,

Sorry to hear about this issue. I would request if you can share a few more details like:

Regards,

Srishti

sherin27
Participant
March 19, 2019

Thanks for the info. I also find this update disappointingly slow and am going back to 13.1. I get the spinning bubble moving things, editing type, flipping through pages (and I tried turning off Preflight, restarting, I keep my image preview at Default, having minimum open apps, turning off wifi...there's just a big difference between 13 and 14 update). I have: Mac 10.13.6, 16GB ram, 2.2 GHz Intel Core i7 and work on documents 30-80 pages.

Mike Witherell
Community Expert
Community Expert
March 19, 2019
ugoc35422717
Participating Frequently
March 6, 2019

We are working with network files, but we already tryed in our local HD, without improvement...

Bill Silbert
Community Expert
Community Expert
March 6, 2019

When I say to work locally I mean to totally disengage from the network. Physically disconnect from the network so that no background activity can interfere with InDesign. It has been my experience that IT departments will run virus scans etal which will interfere with the smooth operation of InDesign.

Bevi Chagnon - PubCom.com
Legend
March 6, 2019

It might be very difficult for the original poster @ugoc35422717​ to completely be off the network, given that he's in a corporate environment. Email, file servers, security, etc. are all required in that type of set up.

I'm not sure virus scanning is the problem, either, because with today's Norton et al, the scan takes place during the computer's start-up, and then only when a new file is accessed from the server. It's not being rescanned after it's placed into INDD.

But definitely take the entire InDesign project off the server: all graphics and INDD files. The virus scan will run once and then be done once the file is on the local hard drive.

We're finding a similar slow-down on our Windows workstations, too, as well as screen "garbage" when scrolling a page, mis-displayed fonts/kerning, and other similar problems that remind us of the good ol' days of desktop publishing in the 1990s.   Stuff I haven't seen on our high-end workstations in 20 years is now a daily occurrence.

So far our testing is pointing to fonts and graphics memory. Since Adobe tweaked the former-TypeKit-now-Adobe-Fonts utility in CC:2019, the slowdown has been dramatic and I'm wondering if it is part of the problem.  We're taking the following measures and have seen some improvement:

  1. All INDD files and graphics loaded from the local hard drive, never from a server.
  2. Don't run via a VPN, either.
  3. All fonts installed locally on the hard drive the old fashioned way: buy the fonts, download, upzip, and install into the Windows Fonts folder. No TypeKit/Adobe Fonts which seem to be a significant bottleneck.
  4. Use a font manager to trim down the number of fonts that are active on the workstation. Every font you can see in the menus is taking up some of your computer's RAM. It's also adding overhead every time you redraw the screen, cut/copy/paste text, or do anything the "hits" the fonts. Here's a good overview of today's font managers: https://business.tutsplus.com/articles/best-font-manager-apps-2018--cms-31388   We use Linotype's Font Explorer for Windows, an old copy because they didn't update it for Windows 10. Has a few visual quirks, but it manages fonts very well. Trim your active fonts down to the base Windows system fonts plus the ones you need to produce your project. Here's Microsoft's list of Windows 10 fonts: https://docs.microsoft.com/en-us/typography/fonts/windows_10_font_list.  Some are required to run the system (Arial, Times New Roman, Segoe, anything with MS in its name, Calibri, Cambria, and anything that is a symbol/pi font).
  5. Adjust your preferences to turn off the features that can contribute to the time "drag."


  6. Use styles to format your text. When you manually format from the Control Panel and Properties Panel, you add overhead to your file's code. Given the intensity of the files you work on, this can add significant processing time when moving items, copy/pasting items, and saving/exporting/printing files.
  7. If you're importing XML from a database into your layout, kill the XML once you have the content into the layout and the formatting styles have been applied. InDesign's XML utility is a well-know time drag.
  8. Compress your INDD file as you work. About every hour or so, save your INDD file and overwrite the name or give it a new name (incremental numbering works well for this). This tactic removes any legacy history (like your undo history) and produces a lean, clean INDD file. It also is a good habit because it cleans up the file's and can prevent corruptions later on.

As I write these tactics, it feels like deja vu from the 1990s all over again .  But they've helped improve the performance of our studio's workstations on heavy-duty projects. Not as good as reverting back to CC:2018 on the same workstation, but at least it's better.

Hopefully our esteemed colleagues on this forum will have additional recommendations.

I personally don't know what Adobe did in CC:2019 that has caused this for many people. It's one of the top complaints on the forums. Just know that you're not alone!

FYI: graphics memory is something we're now looking into. Our current workstations have 4 GB on good, powerful graphics chips/cards but we're now investigating 8-16GB of graphics RAM (VRAM) on the graphics chips that is in addition to the regular computer processor RAM. Essentially, we buy "gaming" computers for our desktop publishers.

Your specs below don't list the graphics memory. Drill down in Device Manager and see what you have.

Our config :PC : win7, intel xeon 2620 8 core 2ghz, 16go RAM

New PC : Intel I7 8700 3.2Ghz 32Go RAM

Hope this information helps speed up your workflow!

Let us know if any of these ideas helped. Best to you.

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Bill Silbert
Community Expert
Community Expert
March 6, 2019

Are you working across a network or is each user working and saving locally on their own PCs? If you are on a network then try working locally and see if things improve. Also, if on a network speak to your network administrator and see if the network software has been updated to be compatible with the most recent versions of Creative Cloud. Many times IT departments don't update the network software in order to stay compatible with firewalls and virus protection.

BobLevine
Community Expert
Community Expert
March 6, 2019

Are you doing this with one document or is broken into smaller pieces?

ugoc35422717
Participating Frequently
March 6, 2019

Just one document, as I said, it is impossible to manage this document in many files.

This is an example, I have the same problem on other files, even if I start a new document from scratch...

This common spec seem to be : table with a lot of column, extended on many pages (more than 20) which is very usual in our company, and is working pretty well with CC18