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ChristianK-Fr
ChristianK-Fr
Inspiring
May 2, 2019
Question

InDesign CC2019-V14.02 Very Slow on Imac

  • May 2, 2019
  • 3 replies
  • 802 views

Hi all,

We have issue with latest version of InDesign CC2019 - updated v14.02   

We working on Imacs 5K - 32 Go RAM - 512 SSD i5 3,2 Ghz - AMD Radeon R9 M380 2048 Mo and with InDesign CC2019-updated to the latest version (14.02).

We working with standard catalog pages ( double pages) , and we have issue with it : very slow to do anything, always have the spinning color wheel appears, when you select image, or a text, move inside page, etc...

We try on several Imacs, have the same troubles, with other double pages .... Just working with minimal applications open ( web browser and InDesign, no Photoshop, acrobat or else)

When when work with InDesign CC2018, all is fine.... so wants to know if someone have same results ? any ideas ? fixed with doing some setup ?

Try to change Preferences InDesing ( view standard mode, deactivate control, etc...) no way...

Best Regards,

Christian

    This topic has been closed for replies.

    3 replies

    sebastieng38736874
    sebastieng38736874
    Participant
    June 2, 2019

    Hello. i have exactly the same problem.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    June 2, 2019

    Are you working on a network or a personal computer? If on a network try disconnecting and see if working locally makes a difference. If so then contact your network administrator to make sure that the network software has been updated to full compatibility with your operating system (neither you nor the OP has said what operating system you are using). Many times networks are not updated so as to maintain compatibility with Firewall and virus protection which can hinder the correct operation of newer graphics software.

    S
    scotts67789321
    Participating Frequently
    June 21, 2019

    Bill, I have tried this too, and when turning off all network connections INDD does indeed run better. When you said that networks are not updated and that can hinder correct operation of newer graphics software, what exactly do you mean about that? As this is the first time I've ever heard of that response. And I'm really curious. Thanks.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    May 2, 2019

    Are you working with high quality display? Change it to typical.

    Turn off thumbnails in the pages panel

    Turn off live preflght

    Any third party plugins? Font managers?

    Sandee Cohen
    Sandee Cohen
    Legend
    May 2, 2019

    I'd look at fonts.

    Work on a duplicate of your document. Use Find Font to change one font to a base font. If you still have a problem, change the next font. Then the next, etc.

    Also, where are the links in your document? Do the images reside over a network?

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