Participant
September 16, 2020
Answered
Indesign CC2020 crashing after opening 120page file on macOS Catalina
- September 16, 2020
- 1 reply
- 253 views
Good day, I have been experiencing this problem for the past 2 days.
My file was working perfectly fine on Indesign 2018, then after updating, it opened in 2020, I worked on said file for 1 day and now I can not open it. It opens the file, but 5-10 seconds crashes and then sends error report.
I have a deadline to complete and I can not even open this file to save as a IDML...I am stuck.
Is there a way for adobe to help me recover my file, even if they canb get it to save as a IDML.
it is a relativley large file, 655.7MB
I tried opening it with InDesign2018 again, it starts converting but then stops at 38%.
I am working on a iMac, macOS Catalina, 10.15.5
21.5inch, Core i5, 16BG Ram
System Crash Report
Process: Adobe InDesign 2020 [8866]
Path: /Applications/Adobe InDesign 2020/Adobe InDesign 2020.app/Contents/MacOS/Adobe InDesign 2020
Identifier: com.adobe.InDesign
Version: 15.1.2.226 (15120)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign 2020 [8866]
User ID: 501
Date/Time: 2020-09-16 10:13:43.609 +0200
OS Version: Mac OS X 10.15.5 (19F101)
Report Version: 12
Anonymous UUID: 33C1BD98-B518-D76A-C186-02C4012305BF
Sleep/Wake UUID: 8536FE8D-D5C9-4AE9-B87F-E8B7708BB06D
Time Awake Since Boot: 25000 seconds
Time Since Wake: 3400 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
{Renamed by MOD}
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