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Participating Frequently
July 19, 2022
Question

InDesign character and paragraph panel content keeps disappearing

  • July 19, 2022
  • 5 replies
  • 432 views

Has anyone worked out why the InDesign character and paragraph panel content keeps disappearing?

I know it is a cache issue and to solve it I have to reset my InDesign cache.  My question is, how do I avoid it in the first place?

 

It has happened to me 3 times now in the last month.  Is it something I have set up incorrectly?

This topic has been closed for replies.

5 replies

Inspiring
September 23, 2022

It took me years to bother doing it, but one of the first things I do now when starting a new role is to set up my personal workspace in InDesign. Now when these pesky glitches occur I can just reset my workspace and it's as good as new (until next time!!).

Participating Frequently
September 23, 2022

Thank you - great idea.  I've just set one up.  Lets see how that goes...

davecourtemanche
Legend
September 23, 2022

My workspace kept resetting to "essential" so I created my custom space and saved it renamed to "essential". I've also set up a hot key to reset the workspace because of this.

Participating Frequently
September 23, 2022

I think I have tracked down when this happens.  It is when I try to edit copy when the tabs panel is still open.  If I try to edit copy when also trying to add/edit the tabs, then from that moment on the Paragraph panel content disappears.

Participating Frequently
July 26, 2022

.....and its happened again this morning.

 

The only thing I can think of is I changed my Workspace to Essentials Classic 2 days ago.

 

I had deleted my Preferences and Cache before that.

 

I'm running OS 12.4 on a Mac Studio (Apple M1 Max).  InDesign version 17.3

Rishabh_Tiwari
Legend
July 21, 2022

Hi @crooksdesign ,

 

Sorry to hear about the trouble. Please try the suggestion shared by @Willi Adelberger  For information on how to restore the preferences, please refer to this article https://helpx.adobe.com/indesign/using/setting-preferences.html 

 

Regards

Rishabh

Willi Adelberger
Community Expert
Community Expert
July 19, 2022

I have never experienced it. But many write in this and other forums about panel problems. I can only recommend to delete the InDesign preferences.