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Participant
December 29, 2024
Question

indesign cloud file crashing

  • December 29, 2024
  • 3 replies
  • 216 views

Today is the first time my indesign app keeps crashing everytime I open my cloud file. It worked fine yesterday, and now the file will crash the app. 

 

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3 replies

J E L
Community Expert
Community Expert
December 31, 2024

@Kayla_Sidik8247, try saving the cloud file to your local system and then opening it. Still crashing? For optimal performance, it is recommended to save InDesign files locally rather than on network drives, clouds, or removable media. You can use the cloud storage to save backup copies.

Community Expert
December 31, 2024

I suppose you are talking about InDesign cloud document. Did you try resetting InDesign preferences?

-Manan

-Manan
Robert at ID-Tasker
Legend
December 29, 2024

What platform, OS and InDesign versions? 

 

And which cloud service?