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PerruchonDSGN
Inspiring
January 4, 2017
Question

Indesign (Constant Crashing) 2017 has become a head-on collision for my workflow.

  • January 4, 2017
  • 3 replies
  • 1415 views

This CC2017 version of Indesign crashes fast and furiously. 2015 was so much more stable prior to the update. I have both 2017 & 2015 on the computer and since the update 2015 has become flaky as well. Seems to be related to placing .eps files, printing files, saving files. None of the prescribed fixes have worked. (I have tried everything, deinstall, reinstall, update font management, remove prefs, do this... do that. NADA. I really have no clue why the breakdown. I have used ID since inception and this has me bamboozled. I sure hope a bug fix version comes out soon this CC ( Constant Crashing) has rendered my workflow useless.

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3 replies

C
ChevyK
Participating Frequently
January 5, 2017

I am having similar issues with corrupt text boxes. Used to happen once in a blue moon—corrupted documents were stories of legend. Dealing with this DAILY and it is costing me TIME and therefore MONEY. Ready to freak TF out.

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
January 5, 2017

Are you reporting this to Adobe, ChevyK? Use the Bug Report radio button:

Wishform - Adobe InDesign

~Barb at Rocky Mountain Training
C
ChevyK
Participating Frequently
January 5, 2017

Thanks, I did so.

    P
    PerruchonDSGNAuthor
    Inspiring
    January 5, 2017

    Thanks for the comments. In regards to .eps, yes, I have res-saved as psd, pdf or ai. I did this mainly because the eps files were not displaying on ID. After the file format change the file displays properly, however I am not sure that is the only issue causing the crash issue. ( I have thousands of docs that use .eps image and logo files)

    What have I done thus far, this morning in this order. We will see if it works.

    1. Mac first aid (probably pointless)
    2. Clean fonts with Font doctor (new version)
    3. Update Suitcase (this was done yesterday)
    4. Allow incoming and outgoing traffic to Adobe prods via Norton Security
    5. Delete and rebuild ID prefs

    One thing, and I know this may be a biggie is that I DO WORK ACROSS A NETWORK, it is unavoidable. CC2015 and most other versions allowed this Adobe NO-NO, typically without much issue, that is until the CC2017 update, so there, it could be that. Working with files and links all local is just so 1980's and is not much of a workflow.

      Mike Witherell
      Community Expert
      Mike WitherellCommunity Expert
      Community Expert
      January 5, 2017

      Working with files and links all local is just so 1980's and is not much of a workflow.

      Ha! That is funny!


      Mike Witherell
        Mike Witherell
        Community Expert
        Mike WitherellCommunity Expert
        Community Expert
        January 5, 2017

        A bit off the main point, but do you have to use ancient-format .eps files? What happens if you decide to use .ai or .pdf files? Also, what about the possibility that the document has corruption? Have you tried exporting to .idml and reopening a fresh document by opening the .idml file?

        Mike Witherell
        Barb Binder
        Community Expert
        Barb BinderCommunity Expert
        Community Expert
        January 5, 2017

        Continuing on that line of reasoning:

        EPS – the Zombie among file formats

        ~Barb at Rocky Mountain Training
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