Skip to main content
julyanxavier86
julyanxavier86
Participant
February 4, 2020
Answered

Indesign copy shortcut crash

  • February 4, 2020
  • 2 replies
  • 470 views

Hey all,

I know this issue has been posted before but I am struggling to find an answer that works for me. I am running Indesign version 15.0.1 on an iMac OS Catalina 10.15.2. Over the last few weeks I cannot even count how many times Indesign has crashed when I hit 'command+c' to copy something. It seems to usually happen when trying to copy text boxes (but not always). and it doesn't crash every time i use the shortcut. It has a mind of it's own. 

 

I'm at a loss and it's hugely frustrating trying to work when this keeps happening! Any help or insight would be very appreciated, thank you 

This topic has been closed for replies.

2 replies

SanyamTalwar
SanyamTalwar
Participating Frequently
February 4, 2020

Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

—
Sanyam Talwar

    E
    Community Expert
    Eugene TysonCommunity ExpertCorrect answer
    Community Expert
    February 4, 2020

    Try reset your preferences.

    https://www.tech4pub.com/2012/10/10/indesign-tip-reset-preferences-to-improve-performance/

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices