InDesign crasches after photoplacements

Question

When placering photos or others assets in InDesign - the software “dies”. I can still save the document, but the cursor changes into the “waiting” icon and InDesign is almost unsuable.
And I have to hard reset the application (wont shut down) in Task Manager.

Searching the internet and using AI I found these solutions:
01 Disable Microsoft Defender (installed BitDefender instead)
02 Disable GPU use in InDesign
03 Delete the APP/USER/ROAMING and LOCAL folders for InDesign
04 Placing the files on desktop to avoid network and cloud systems.
04 Disable Adobe Fonts
05 Disable Ransomeware detect

Nothing works… and the “funny” part is - its on two different computers! My work-pc and my home-pc.
Issue has been going for months now… and it is almost impossible to work with.
Have to hard reset InDesign and relaunch again - place a few assets… crash - hard reset and so on.

HELP REALLY NEEDED!

masonreed · Answer

Sorry you're dealing with this. Since it happens on two different PCs and you've already tried the usual fixes, it sounds more like an InDesign bug or something common in your workflow. I'd test with a brand-new document and a simple local JPG/PNG, reset InDesign preferences, and check if the issue only started after a specific update. If it does, try rolling back to an earlier version. Also, check the InDesign crash logs and Windows Event Viewer, then contact Adobe Support with those logs—they may already be aware of the issue. Hope you get it resolved soon!

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