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Manal33643870la36
Participant
November 15, 2023
Question

Indesign crash

  • November 15, 2023
  • 2 replies
  • 101 views

My InDesign keeps crashing and my old version of InDesign 2021 files are no longer opening in the 2023 version of InDesign instead it crashes how do I fix this? 

 

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2 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
November 15, 2023

Hi @Manal33643870la36:

 

Are you on macOS Ventura by any chance? If so, please update to Ventura 13.5 or later (13.6.2 is current). There was a bug in an early version of Ventura that caused this specific behavior.

 

~Barb

~Barb at Rocky Mountain Training
    James Gifford—NitroPress
    James Gifford—NitroPress
    Legend
    November 15, 2023

    What platform and OS are you using? Note that v19 is not fully compatible with Mac Sonoma. The solution in almost all these cases is to roll back and install the last known-good version for your system.

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