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M
Marsseats
Participant
November 16, 2016
Question

indesign crash on 18% (export pdf)

  • November 16, 2016
  • 6 replies
  • 3332 views

hello...

i've got crashing problems when i use a profile of a newspaper of printer...i export a document and every time on 18% i have a crash.

When i export a pdf by the standard settings, there is no problem.

The work-around now, is making a pdf with the standard settings..import this pdf in a document with the same measurements and the export the document with the right profile. Which is working, but is 2x work.

these profiles ( newspaper ISONP_1a-GCR.icc /  SC folder.icc ) have been used for the 5 last years without problems

I'm working on a iMac 27" 10.12 sierra with the creative cloud

Does anybody have a suggestion?

grt marcel

    This topic has been closed for replies.

    6 replies

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    November 25, 2016

    Hi

    Hope you have this solved by now! But just in case you don't - I wrote a troubleshooting guide in the FAQ for this issue.

    Re: File Crashing on Output - printing/PDF/other

    Let me know if it's helpful!

    J
    JointyJr
    Inspiring
    November 25, 2016

    Could be something that's linked in the Indesign file that's corrupt - when it gets to that image/art/whatever at 18% of the export it crashes.

    Try turning off background export and watch the progress bar when saving the pdf - this should show you what page it crashes on then you can have a look to see if there are any corrupt objects/images on that page.

    Geоrge
    Geоrge
    Legend
    November 17, 2016

    1. Re: Indesign crashs during saving 

    2. Closure of Indesign when I try to export a file

    Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
    SanyamTalwar
    SanyamTalwar
    Participating Frequently
    November 17, 2016

    Hi Marcel,

    Can you please provide more information:

    InDesign Version

    Is it file specific or is reproducible with every InDesign Document? Can you please share some sample files at santalwa@adobe.com?

    Regards

    Sanyam Talwar

    M
    MarsseatsAuthor
    Participant
    November 17, 2016

    indesign CC 2015.4 / build 11.4.1.102

    but i think that i get the most problems with transparencies..

    this is the zip file

    WeTransfer

    SanyamTalwar
    SanyamTalwar
    Participating Frequently
    November 24, 2016

    Hi,

    I have tried exporting the attached file using CC2015.4.1.102 and the export is available at Adobe Creative Cloud.

    Regards

    Sanyam Talwar

    skiddydoodah
    skiddydoodah
    Participating Frequently
    November 16, 2016

    You could try and convert to profile needed in Acrobat, see if that works

    M
    MarsseatsAuthor
    Participant
    November 17, 2016

    skiddydoodah

    how do you mean?

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 16, 2016

    Files do get corrupted. You could get a copy of the profile from another computer or another source to see if has become corrupted.

    M
    MarsseatsAuthor
    Participant
    November 17, 2016

    steve, i have a copy of it..but i think it's something else...not all the files have problems with.

    But i have the idea the last time, i'm getting more crashes.

    i can overwrite the profile...

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