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MatthewJohnMurphy
Participating Frequently
November 4, 2023
Question

InDesign Crash on start up. Ventura

  • November 4, 2023
  • 2 replies
  • 477 views

InDesign is crashing and closing after about 1 second after the loading screen appears. I am running it on an Apple M1 Max Macbook Pro. The only fix seems to be uninstalling and reinstalling. Is anyone having this? Attached in the exact point it crashes. 

 

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2 replies

BobLevine
Community Expert
Community Expert
November 4, 2023

First, in the future post crash reports on pastebin.com and give us a link.

 

Secondly, this issue has been reported many, many times and the solution is to upgrade to the latest release of Ventura. Whatever caused it was fixed by Apple in 13.5. Do not upgrade to Sonoma just yet. There are still incompatibilities being reported by many users.

MatthewJohnMurphy
Participating Frequently
November 4, 2023

Thanks Bob, it's not showing me that I can upgrade my OS but I will investigate further. I'll delete this thread. 

BobLevine
Community Expert
Community Expert
November 4, 2023

Apple>About this Mac

 

What does it show?

MatthewJohnMurphy
Participating Frequently
November 4, 2023

Crash Report..... 

[snipped by moderator]