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PWLSH
Participant
June 22, 2020
Answered

InDesign crash (shut down) when export to PDF

  • June 22, 2020
  • 4 replies
  • 476 views

Help please!

When I tried to export to a PDF, either high res or smallest file, InDesign crashed (shut down) without any warning. This didn't happen before. 

 

InDesign 2020 (already the latest version)

File size: 322MB (292 A4 pages)

OS: Windows 10

 

Thanks!

This topic has been closed for replies.
Correct answer Manan Joshi

A new update is released 15.1.1 with fix for this issue, you can update your InDesign version. See the fix details at 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

4 replies

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 23, 2020

A new update is released 15.1.1 with fix for this issue, you can update your InDesign version. See the fix details at 

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

-Manan
L
Community Expert
LaubenderCommunity Expert
Community Expert
June 22, 2020

See this answer by sanyamt, Adobe Employee, from Jun 20, 2020:

https://community.adobe.com/t5/indesign/indesign-15-1-crashing-on-windows-10/m-p/11224165?cid=101&cgid=18323#M191305

 

Regards,
Uwe Laubender

( ACP )

L
Community Expert
LaubenderCommunity Expert
Community Expert
June 22, 2020

Hi PWLSH,

are any PNG graphics placed in the document?

If yes, could you try to exchange them with TIFF or JPEG images?

 

Thanks,
Uwe Laubender

( ACP )

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
June 22, 2020

Seems related to a known bug, see the following

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40680952-export-to-pdf-function-crash-in-indesign-15-1

 

-Manan

-Manan
    P
    PWLSHAuthor
    Participant
    June 22, 2020

    Thanks Manan!

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