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isabellea77582010
Participant
July 26, 2017
Answered

Indesign crashes

  • July 26, 2017
  • 2 replies
  • 389 views


Everytime I try to place a word document, it crashes.

I have a InDesign document and its all set up with paragraphs styles and a lot of presets. Im doing place, show import options, then I choose my Word file. I choose my preset where my paragraphs styles are mapped.  InDesign crashes every time at that same point.

    This topic has been closed for replies.
    Correct answer donayer

    If you're opening it from a server, save it locally.

    Try resaving the file to a new file.

    Try copying all the content into a new Word file.

    Try resaving to a different format, like doc to docx, docx to doc, or maybe just RTF if the document doesn't use any fancy features.

    If it's still giving you troubles, try to narrow down the corruption by breaking the Word file down by halves and importing the smaller and smaller chunks.

    2 replies

    donayerCorrect answer
    Inspiring
    July 27, 2017

    If you're opening it from a server, save it locally.

    Try resaving the file to a new file.

    Try copying all the content into a new Word file.

    Try resaving to a different format, like doc to docx, docx to doc, or maybe just RTF if the document doesn't use any fancy features.

    If it's still giving you troubles, try to narrow down the corruption by breaking the Word file down by halves and importing the smaller and smaller chunks.

    Om Nath Jha
    Legend
    July 26, 2017

    Hi Isabelle,

    Is it happening with a specific file? Where's that Word file saved, locally or a network drive?

    Regards,

    Om

    isabellea77582010
    Participant
    July 27, 2017

    its saved on a hard drive.

    It seems to happen with all file that are based on the same Word template. I can place other files.

    The problem seems to come from the Word document. But I used it a few days ago, I didn't do anychanges, why suddently does it crashes??

    Steve Werner
    Community Expert
    Community Expert
    July 27, 2017

    Word files can become corrupted just like InDesign files can. Do you have a backup of the Word template?