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Answered

InDesign crashes all the time after last update

Forum|Forum|9 years ago
April 6, 2017
3 replies
432 views

I updated InDesign today, 4/06/2017. Now it crashes all the time.

My system is an iMac mid 2011.

Correct answer Steve Werner

Try restoring InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

R

Ricardo Durski

Participant

Looks like it solved my problem!

Thanks!

amaarora

Inspiring

Hi,

Please also specify your Mac OS version

-Aman

Steve Werner

Correct answer

Community Expert

Try restoring InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

C

charlotte36080673yaml

Participant

Indesign 2025 (v.20.1) crashes all the time while i'm working on any kind of file. I have an iMac from 2017 (mac os 13.7.4).
I tried restoring the preferences but it didn't resolve the problem. I tried desinstalling reinstalling. Didn't work either.
Any other idea what i could do?

Abhishek Rao

Community Manager

Hey @charlotte36080673yaml,

Would you mind confirming if you've submitted the crash report via the Adobe Crash Reporter dialog box? If not, please do so and share the email address used while submitting it so I can check the logs. Reference: https://adobe.ly/3Xjbhz3.

Also, could you describe when exactly the crash happens? Does it occur while using a specific tool, effect, or workflow?

In the meantime, I recommend checking this general crash troubleshooting guide: https://adobe.ly/43feDXt.

Let me know how it goes!

^

Abhishek

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