Indesign crashes before opening

Forum|Forum|6 months ago
September 26, 2025
2 replies
121 views

Every time I opne Indesign it crashes before opening. I have to unistall and install againg to make it work, but same problem will occur upon next use.

Performance

Derek Cross

Community Expert

Try resetting the InDesign Preferences to see if that sorts the issue out. You can do this under the General tab in InDesign Preferences, then closing and reopening the application.

Abhishek Rao

Community Manager

Hi @adelad86177394,

Sorry to hear about the repeated crashes. Could you confirm which version of InDesign you're using and share the details of your operating system? Also, does the crash happen when you try to open a specific file or does it occur right when launching the InDesign app itself? When it closes, do you see the Adobe Crash Reporter window? If yes, please submit the report and share the email address you used via DM, so I can check the logs for you. Here’s a reference on how to submit crash reports: https://adobe.ly/46s7MLK

In the meantime, please also try the suggestions mentioned in this article and let me know how it goes: https://adobe.ly/46EB74l

Looking forward to your update.

Abhishek

A

adelad86177394Author

Participant

I had the 20.5 i tried installing and uninstalling it multiple times, but it only lasted for one session. Finally I got tired and downgraded to 20.4 and so far seems to be working ok