Indesign crashes on launch or a few moments later

Forum|Forum|2 years ago
January 16, 2024
3 replies
514 views

Hi there,

Indesign installed before a week on macbook air M2, 16GB RAM, 512 SSD, worked well till yestarday. I opened a file and suddenly spinning wheel and until today I did the follwing actions.

I removed all fonts, except system fonts, prefs, and recovery files, Uninstall Indesign, Uninstall All creative cloud and apps, I installed again the OS (Sonoma) and finally clean install (after disk erase). After the last action Indesign launched, but after fonts installation indesign crashed again.

I removed fonts again, but indesign is not working again. I am going to reerase the disk, but I dont know what to do with this issue. Please help!

This topic has been closed for replies.

Correct answer Dimitris32329908k2cz

I erased the disk again, and I installed Ventura instead of Sonoma . It works for Indesign also for creative cloud app speed!

Thanks

Mike Witherell

Community Expert

Help has arrived:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

Mike Witherell

R

Robert5ECA

Participant

InDesign works fine on my 2015 Macbook Air (8G RAM), but crashed every single time on a brand-new (today!) 2022 Macbook Air (also 8G RAM). This forum says you need 16G to run InDesign, but that not's true on my "old" Macbook. I'm running Ventura out of the box, and I see the warning about NOT upgrading to Sonoma, but why does InDesign run better on my old laptop, and not at all on the new & supposedly improved?

Mike Witherell

Community Expert

What have you tried so far?

Mike Witherell

S

Sflick87

Participant

I'm working with the same issue! It keeps crashing and I keep loosing my work. After opening again, there is no option to recover unsaved documents or anything.

I went to InDesign in AppData on the local server and found the file in the Cache but opening in Indesign wasn't an option and all other apps I tried said the file was damaged and couldn't be opened!

HELP