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Participant
May 6, 2026 7:37 AM UTC
Question

InDesign Crashes on Launch with “A Serious Error Was Detected” Even After Reinstalling

I keep getting this when I try to open up indesign. I have updated to the most recent edition and have tried uninstalling and reinstalling InDesign. Please help I need to submit an assignment tomorrow.

    6 replies

    Abhishek Rao
    Community Manager
    Community Manager
    May 6, 2026 1:11 PM UTC

    Hi ​@yan_0624,

     

    I hope the suggestions shared by the experts helped resolve the issue. Could you please let us know if InDesign is now launching properly or if you are still facing the same crash message?

    If the issue continues, kindly share your macOS version and confirm whether the crash happens immediately on launch or after opening a specific file, so I can check this further.

    Looking forward to your update.
    Abhishek

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    Abhishek Rao
    Community Manager
    Community Manager
    May 29, 2026 5:25 PM UTC

    Hi ​@yan_0624,

     

    I wanted to follow up and check on the current status of the issue.

    Are you still seeing the "A Serious Error Was Detected" message when launching InDesign, or has the issue been resolved after trying the suggestions shared above?

    If you're still experiencing the crash, please let us know your current status and share any additional observations so we can assist you further.

     

    Looking forward to your update.

    Thanks,
    Abhishek

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    Bill Silbert
    Community Expert
    Community Expert
    May 6, 2026 9:29 AM UTC

    Are you using any third-party plug-ins with your InDesign? If so try disabling them and see if the problem persists. If third-party plug-ins are the source of the problem then go to their website and make sure that they are up to date and designed to be compatible with your version of InDesign.

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    leo.r
    Community Expert
    Community Expert
    May 6, 2026 7:39 AM UTC

    Try these general troubleshooting steps first:

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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    leo.r
    Community Expert
    Community Expert
    May 6, 2026 7:40 AM UTC

    ...also, make sure your Tahoe is updated to its latest version.

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